Ma. Bernasonnylyn Vicente
San Andres, Romblon,LUN
Summary
Proven Office Administrator and Quality Control Inspector with a track record of enhancing productivity and product quality at Incorporated Industries. Expert in office administration and leadership, adept at managing office supply inventory and leading safety protocols. Achieved significant improvements in operational efficiency and safety compliance, demonstrating strong time management and meticulous attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Administrator
Private Company
01.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Quality Control Inspector
Incorporated Industries
07.2015 - 06.2016
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Enhanced safety standards by rigorously enforcing workplace safety protocols during quality inspections.
- Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
- Followed standard operating procedures for inspections and tests.
- Investigated customer complaints to take necessary corrective actions.
- Recommended architectural improvements, design solutions, and integration solutions.
Quality Control Inspector
Coorporation
07.2013 - 04.2014
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
Cashier
Corporation
01.2013 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Bachelor of Science - Civil Engineering
Romblon State University
Province Of Romblon, Philippines03-2012
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Leadership and supervision
- Payroll administration
- Managing office supply inventory
- Expense reporting
- Staff management
- Report preparation
- File maintenance
- Bookkeeping
Certification
- Philippine Institute Of Civil Engineers, Inc. [PICE] [July 28,2008
Languages
English
Intermediate (B1)
Timeline
Office Administrator
Private Company
01.2022 - Current
Quality Control Inspector
Incorporated Industries
07.2015 - 06.2016
Quality Control Inspector
Coorporation
07.2013 - 04.2014
Cashier
Corporation
01.2013 - 06.2013
Bachelor of Science - Civil Engineering
Romblon State University
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