MABELYN BANDOMA
Admin Assistant
Antipolo City
Summary
Dedicated to maintaining high standards of professionalism and confidentiality while fostering a positive and collaborative work environment. Eager to contribute to the success of the team and grow within the organization.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Administrative Assistant
Ph1 World Developers
3 2023 - Current
- Resolving Client Issue such as unit and utilities concern administering payment in utilities handling call for property concern updating and keeping record.
- Managed incoming calls, emails, and correspondence, ensuring prompt and professional responses
Admin Assistant
Pinnacle Real Estate Consulting Services
09.2022 - 02.2023
- Provide Customer Service to HOA Implement safety policies and Procedure
Collection Specialist
Digido Finance Corporation
03.2022 - 08.2022
- Documented customer payment interactions and account statuses for future reference.
- Implemented effective collection strategies, resulting in a significant reduction in overdue accounts receivable.
- Maintained accurate records of customer accounts, payments and payment plans.
Loan Processor
Digido Finance Corporation
05.2021 - 03.2022
- Receiving Application, helped client to understand terms and Condition, developed trustworthy relationship with clients seeking loan, worked quickly and efficiently to have loans processed as quickly as possible to achieve monthly target.
- Facilitated successful loan closings by coordinating with underwriters, title companies, and attorneys throughout the process.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
Supervisor
Jollibee Foods Corporations
01.2020 - 02.2021
- Managed shift schedules, delegating tasks, and ensuring adequate staffing levels to meet operational requirements.
- Demonstrated strong leadership skills by effectively supervising and motivating a team
Administrative Assistant
Jollibee Food Corporation
04.2019 - 01.2020
- Provided comprehensive administrative support to management and staff, ensuring efficient office operations.
- Managed incoming calls, emails, and correspondence, promptly responding to inquiries
Crew Leader
Jollibee Foods Corporations
8 2018 - 04.2019
- Assisted in training new employees on company policies, procedures, and food safety standards, ensuring compliance with regulations.
- Contributed to the achievement of sales targets and profitability goals through effective team management and customer service.
- Implemented safety protocols and conducted regular inspections to ensure a safe working environment for all team members.
Education
Diploma of Information Technology
Teksquad Institue of Information Technology
Antipolo City, Province Of Rizal, Philippines2017
Bachelor of Science Major in Marketing -
Skilled Power Institute Antipolo City
2015
San Jose National High School
Antipolo City, Province Of Rizal, Philippines2013
Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Proven track record of problem-solving and troubleshooting; strong analytical skills with attention to detail
Experience with HTML, CSS
Strong problem-solving skills with the ability to troubleshoot technical issues and find efficient solutions
Proven ability to work collaboratively in team environments, contributing to group projects and achieving common goals
Positive work attitude
Learns quickly and hardworking in fulfilling assigned works
Skills Certification
- Good interpersonal and customer service skills.
- Organized workspace with the ability to work in a team setting.
- Microsoft Office (Excel, Word, PowerPoint)
- Computer System Servicing
Certification
Computer HARDWARE Servicing (TESDA National Certificate II)
Timeline
Admin Assistant
Pinnacle Real Estate Consulting Services
09.2022 - 02.2023
Collection Specialist
Digido Finance Corporation
03.2022 - 08.2022
Loan Processor
Digido Finance Corporation
05.2021 - 03.2022
Supervisor
Jollibee Foods Corporations
01.2020 - 02.2021
Administrative Assistant
Jollibee Food Corporation
04.2019 - 01.2020
Administrative Assistant
Ph1 World Developers
3 2023 - Current
Crew Leader
Jollibee Foods Corporations
8 2018 - 04.2019
Diploma of Information Technology
Teksquad Institue of Information Technology
Bachelor of Science Major in Marketing -
Skilled Power Institute Antipolo City
San Jose National High School