Ma. Angelica S. Evasco
San Jose Del Monte, Province Of Bulacan
Summary
Dedicated, adaptable, and supportive cashier eager to leverage retail experience and cash register handling skills to pursue new opportunities to support a retail brand’s goals. Positive communicator looking to join a positive and motivated team of professionals.
Overview
13
13
years of professional experience
Work History
Head Coordinator
Aircon and Refrigeration Services
06.2024 - 08.2025
- Coordinated scheduling and logistics for service calls to optimize technician efficiency.
- Developed training programs for staff on installation and maintenance procedures.
- Streamlined inventory management processes to reduce delays in service delivery.
- Implemented quality control measures to enhance customer satisfaction ratings.
Customer Service Representative
Agonoy Manpower Services
01.2021 - 03.2024
- Resolved customer inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Managed customer complaints with professionalism, implementing solutions to improve service quality.
- Trained new staff on customer service protocols, fostering a knowledgeable and efficient team environment.
- Developed and maintained extensive product knowledge, enabling effective assistance and upselling opportunities.
Cashier
SM Megamall
09.2017 - 03.2018
- Collaborated with team members to optimize workflow during peak hours.
- Monitored inventory levels and communicated restock needs to management promptly.
- Implemented improvements in checkout speed, enhancing overall store efficiency.
- Enforced company policies regarding cash handling and loss prevention effectively.
Sales Associate
Isetann Department Store
12.2016 - 06.2017
- Trained new sales associates on product knowledge and effective sales techniques, improving team performance.
- Analyzed customer feedback to identify trends and recommend improvements for product offerings.
- Developed strong relationships with repeat customers, driving increased sales through personalized service.
- Implemented visual merchandising strategies that enhanced product visibility and attracted customer interest.
Sales Associate
Menswear Collection
11.2015 - 06.2016
- Provided exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Processed transactions efficiently using POS systems, maintaining accuracy in sales reporting.
- Collaborated with team members to maintain merchandising standards and promote seasonal promotions.
Cashier
Chowking
01.2013 - 10.2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized work areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues to ensure satisfaction and repeat business.
Education
1 Year - Business
Business Administration
Quezon City, Metro Manila, Philippines08-2012
High School Diploma -
Highschool
Manila, Metro Manila, Philippines03-2010
Skills
- Client support
- Good Communication
- Time management
- Computer Literate
Additional Information
Reference
Ms. Joviann Recto
Team Leader
09973428771
Ms. Daiselyn Oronan
Manager
09757936840
Ms. Rachel Fabian
Hr
09917158180
Languages
English
Timeline
Head Coordinator
Aircon and Refrigeration Services
06.2024 - 08.2025
Customer Service Representative
Agonoy Manpower Services
01.2021 - 03.2024
Cashier
SM Megamall
09.2017 - 03.2018
Sales Associate
Isetann Department Store
12.2016 - 06.2017
Sales Associate
Menswear Collection
11.2015 - 06.2016
Cashier
Chowking
01.2013 - 10.2015
1 Year - Business
Business Administration
High School Diploma -
Highschool