MA. ANGELICA NUÑEZ
SECRETARY
Legazpi, Province Of Albay
Summary
Dynamic administrative professional with extensive experience excelling in customer service and data management. Proven ability to enhance operational efficiency through meticulous report generation and effective calendar management. Recognized for fostering positive client relations and maintaining confidentiality while supporting executive functions. Adaptable and detail-oriented, committed to organizational success.
Professional Secretary with over 7 years of experience managing daily administrative support tasks and operations in Local Government industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
18
18
years of professional experience
Work History
Administrative Secretary
OFFICE OF THE BARANGAY CAPTAIN
01.2018 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Responded to inquiries from callers seeking information.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Optimized time management with meticulous calendar maintenance, ensuring timely completion of tasks and projects.
- Expedited travel arrangements for executives by coordinating flights, accommodations, transportation services, and itineraries as needed.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Increased inter-departmental communication by organizing regular update meetings.
- Maintained confidentiality of sensitive information, ensuring trust and integrity in office dealings.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Administrative Clerk
BONHEUR MARKETING CORP.
08.2002 - 12.2011
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintaining/ balancing correct daily and monthly inventory on company system versus actual stocks
- Weekly and monthly inventory of salesman’s stocks on hand to the company system for sales tallying
- Invoicing products per costumer receipt based on orders booked by salesman
- Petty cash replenishments
- Retrieving emailed orders from supermarkets
- Checking/ retrieving email from regional office
- Encoding of bad stocks return of costumer to the company system
- Encoding of shipments from suppliers to the company system per purchase order
Data Encoder
HANDYMAN INC.
08.2000 - 08.2002
- Prepared source data for computer entry by compiling and sorting information.
- Maintained daily production logs of activities and completed work.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.
- Completed daily data back-up to secure records.
- Processed customer and account source documents by reviewing data for deficiencies and errors.
- Assisted colleagues in troubleshooting technical issues related to software applications used for data entry tasks.
- Provided reliable support during periods of increased workload or staff absences, ensuring timely completion of critical assignments.
- Maintained files, records, and chronologies of entry activities.
- Used computer software to store and retrieve data.
Education
Bachelor of Science - Computer Science
AQUINAS UNIVERSITY OF LEGAZPI
Legazpi, Province Of Albay, Philippines 04.2001 -
Skills
Spreadsheet creation
Presentation development
Administrative coordination
Database entry
File management
File organization
Verbal communication
Document preparation
Billing and invoicing
Report writing
Administrative support
Report preparation
Meeting coordination
Spreadsheet development
Scheduling and calendar management
Schedule management
Calendar management
Travel arrangements
Report generation
Database administration
Minute taking
Record preparation
Office administration
Scheduling
Records management
Mail management
Teamwork
Fast learner
Multitasking and time management
Teamwork and collaboration
Customer service
Microsoft office
Organizational management
Problem-solving
Time management
Customer and client relations
Problem-solving abilities
Office management
Data entry
Multitasking
Document and file management
Customer relations and communications
Writing and editing
Excellent communication
Decision-making
Applicant tracking systems
Self motivation
Time management abilities
Adaptability and flexibility
Verbal and written communication
Document management
Critical thinking
Invoice processing
Documentation and control
Effective communication
Active listening
Clear communication
Telephone and email etiquette
Administrative procedures
Social media updating
Attention to detail
Excel spreadsheets
Client relations
Confidentiality and data protection
Documentation and recordkeeping
Adaptability
Analytical thinking
Inventory control
Record keeping
Appointment scheduling
Social media management
Information management
Analytical skills
Writing reports
Timeline
Administrative Secretary
OFFICE OF THE BARANGAY CAPTAIN
01.2018 - Current
Administrative Clerk
BONHEUR MARKETING CORP.
08.2002 - 12.2011
Bachelor of Science - Computer Science
AQUINAS UNIVERSITY OF LEGAZPI
04.2001 -
Data Encoder
HANDYMAN INC.
08.2000 - 08.2002