MA. ANA MAY MANATAC
COMPUTER SCIENCE / AMDIN & ENCODER
Los Banos, Province Of Laguna
Summary
Dynamic and detail-oriented professional with experience at St. Jude Family Hospital and the Municipal Health Office. Proven ability to enhance data quality and compliance through strong communication and empathetic listening. Skilled in Microsoft Office, I excel in building relationships and adapting to new challenges while delivering timely results.
Overview
5
5
years of professional experience
Work History
Contact Tracer
MUNICPAL OF HEALTH OFFICE
02.2023 - 02.2024
- Improved data quality by verifying accuracy of case details, ensuring completeness, and rectifying discrepancies as needed.
- Provided comprehensive reports to supervisors regarding case progress, trends observed, and potential areas for improvement in contact tracing methods.
- Increased compliance rates among contacted individuals by establishing trust and rapport through empathetic listening skills.
- Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
HEALTH MAINTENANCE ORGANIZATION
St. Jude Family Hospital
03.2019 - 12.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Resolved problems, improved operations, and provided exceptional service.
Education
Bachelor of Arts - Computer Science
LAGUNA UNIVERSITY
Santa Cruz, Province Of Laguna, Philippines 04.2001 -
Skills
The ability to work independently and to deliver on time
Strong communication skills and effective relationship builder
Enjoy helping people
Flexible and can handle multi-tasking jobs
Patient and attentive to detail
Adaptable and willing to embrace new learning
Proficient in Microsoft Office (Word)
Timeline
Contact Tracer
MUNICPAL OF HEALTH OFFICE
02.2023 - 02.2024
HEALTH MAINTENANCE ORGANIZATION
St. Jude Family Hospital
03.2019 - 12.2020
Bachelor of Arts - Computer Science
LAGUNA UNIVERSITY
04.2001 -