Ma.Analiza Mapanao

Contact medical facilities, law offices, or record custodians to request and obtain necessary copies of records.

• Verify requests, authorizations, and provider information to ensure compliance with privacy laws (e.g., HIPAA).
• Coordinate retrieval methods — such as secure electronic upload, fax, mail, or onsite collection — to obtain records efficiently.
• Track and update status of each request within internal systems to ensure timely processing.
• Review records for completeness and accuracy to guarantee quality before submission to clients.
• Communicate professionally with providers, vendors, and internal departments to resolve issues or delays.
• Convert paper records into electronic format using scanners or document management systems.
• Outlined key duties and tasks associated with the role.

• Adhered to health and safety guidelines, ensuring safe work environment and reducing risk of accidents.
• Followed strict health and safety guidelines to minimise risk of injury and accidents.
• Collaborated with team to optimise waste collection processes, enhancing operational efficiency.
• Worked effectively in a team to streamline waste collection processes, improving productivity.
• Emptied waste bins into collection trucks at designated locations to prevent spillage onto the street.