Ma. Aleandra Drilon
Silang, Province Of Cavite
Summary
Registered Chemical Technician.
Results-driven Quality Control Chemical Laboratory Analyst at EL Laboratories Inc. with expertise in sample preparation and meticulous record-keeping. Proven ability to enhance workflows and ensure compliance with CGMP regulations. Strong analytical thinker with excellent verbal communication skills, dedicated to fostering team collaboration and achieving high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Quality Control Chemical Laboratory Analyst
EL Laboratories Inc.
Binan, Province Of Laguna, Philippines
02.2025 - Current
- Conducted routine tests on samples to ensure compliance with laboratory standards
- Assisted in analyzing chemical compounds
- Maintained accurate records of laboratory results and procedures
- Collaborated with team members to troubleshoot equipment issues and improve workflows
- Managed operation of various laboratory equipment, including HPLC, FTIR, UV-Vis, osmometer, polarimeter, and viscometer.
- Ensured strict compliance with CGMP regulations and site-specific SOPs.
Customer Service Representative
Hinduja Global Solutions
Iloilo City, Province Of Iloilo, Philippines
02.2021 - 04.2022
- Addressed medical practitioners' inquiries regarding insurance coverage and billing procedures.
- Monitored adherence to HIPAA regulations while managing sensitive patient information.
- Navigated difficult conversations with compassion and professionalism to foster resolution-focused outcomes.
- Improved customer satisfaction by attentively addressing inquiries and providing accurate information to resolve issues on the first call.
- Facilitated resolution of queries by proactively contacting relevant parties to escalate concerns.
Education
Bachelor of Science - Chemical Engineering
University of San Agustin
Iloilo City, Province Of Iloilo, Philippines06-2023
Skills
- Sample preparation
- Oral communication
- Attention to detail
- Data interpretation
- Equipment Calibration
- Verbal and written communication
- Chemical handling
- Laboratory safety
- Analytical thinking
- Quality control procedures
- Reagent preparation
- Laboratory testing
- Positive attitude
- Work Planning and Prioritization
- Documentation and reporting
- Team collaboration
Additional Information
- On the job training at New Panay Agri-Venture Development Incorporated under Quality Assurance; (240 hours) 2022.
- Led my team's undergraduate research study.
- Maintained a full-time career as an international CSR(Healthcare) while completing a full-time academic program over 2 years, proving a high capacity for multitasking and managing high-pressure environments.
Languages
Hiligayon
Tagalog
English
Timeline
Quality Control Chemical Laboratory Analyst
EL Laboratories Inc.
02.2025 - Current
Customer Service Representative
Hinduja Global Solutions
02.2021 - 04.2022
Bachelor of Science - Chemical Engineering
University of San Agustin