Ma. Aileen Domingo
Caloocan City, Metro Manila,00
Summary
Dynamic cashier with proven expertise at De La Salle University in cash handling and customer service. Recognized for enhancing customer satisfaction through efficient transaction processing and mentoring new staff. Demonstrated accuracy in financial transactions, consistently maintaining a balanced cash drawer and resolving guest inquiries effectively.
Overview
23
23
years of professional experience
Work History
Cashier
De La Salle University
04.2003 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cash drawer accuracy and reconciled discrepancies daily.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to uphold store policies and improve overall operational efficiency.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Education
Bachelor of Science - Business Accountancy
Philippine School of Business Administration
Manila10-1997
Skills
- Cash handling
- Customer service
- Transaction processing
- Payment processing
- Payment collection
- Guest inquiries
Timeline
Cashier
De La Salle University
04.2003 - Current
Bachelor of Science - Business Accountancy
Philippine School of Business Administration