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Associate Principal Engineer

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Expert in customer care/communications, problem solving, relationship building and support. Obsessed with resolving complex customer escalations. Passionate about helping peers to create great customer experience, well versed negotiator who is driven and viewed as a leader in the business responsible for managing escalated customers, while demonstrating empathy and compassion and illustrating conflict management skills during heightened customer interactions.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Customer-focused professional with experience supporting individuals in fast-paced environments and handling high volumes of communication. Known for being patient, reliable, and easy to work with, while consistently helping people feel heard and supported. Strong at resolving concerns, staying organized, and managing multiple priorities throughout the day. Looking to transition into a customer service or healthcare role where I can continue helping people, build meaningful interactions, and grow within a stable, team-oriented environment.

Results-driven sales and operations professional with over 2 years of experience in B2C sales and operational coordination. Specializes in managing customer relationships and overseeing processes to ensure timely outcomes and data accuracy. Focused on enhancing customer experiences through cross-functional collaboration and effective communication, while driving operational efficiency and building strong partnerships.

MA. LUISA DAVID

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JUNIOR CUSTOMER RELATIONS SUPPORT

CUTTING SPECIALIST

EBAY LISTER (Freelance)

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Bachelor of Arts - History

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JUNIOR CUSTOMER RELATIONS SUPPORT

EBAY LISTER (Freelance)

CUTTING SPECIALIST

Bachelor of Arts - History

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