Hi, I’m
Ma. Monica Imbuido
Administrative Assistant
Quezon City,BUL
Summary
Proven ability to manage staff, problem-solving, and handling irate customer. Dedicated admin staff for 5 years of experience working in high-pressure sales and account management environments. An adept presenter, communicator and used to deal with a diverse audience and achieving the best result.
Experienced administrative leader, prepared to drive organizational efficiency and strategic initiatives. Focused on team collaboration and consistently achieving results, adaptable to changing needs. Expertise in operational management, process improvement, and stakeholder communication. Known for reliability, strategic thinking, and fostering positive work environment.
Overview
8
years of professional experience
Work History
Ajec Mega Five Inc.
Head Administrative Officer
01.2023 - 07.2024
Job overview
- Administrative managers oversee all support and clerical work with a company.
- Supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers.
- Manage and support staff to assess and improve administrative processes and enhance efficiency.
Ajec Mega Five Inc.
Accounting Assistant
07.2020 - 12.2021
Job overview
- Calculating and checking to make sure payments, amounts and records are correct.
- Working with spreadsheet, sales and purchase ledgers and journals.
- Bank reconciliation keeping in touch with the clients, suppliers and third-party service providers.
Ajec Mega Five Inc.
Administrative Officer
04.2018 - 06.2020
Job overview
- Answering and directing phone calls to relevant staff.
- Scheduling meetings and appointments.
- Writing and issuing emails to teams and departments on behalf of senior staff.
Ajec Mega Five Inc.
Roving Manager
11.2017 - 05.2020
Job overview
- Setting sales, turnover or profit targets.
- Motivating staff to meet their targets and helping them to achieve their goals.
- Providing training opportunities or development programmes for their staff.
- Communicate personally with customers to ensure customer satisfaction.
- Ensure the facility is kept clean, safe and orderly.
- Resolve customer complaints promptly and efficiently select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them function according to job description.
Ajec Mega Five Inc.
Sales Cashier
11.2016 - 10.2017
Job overview
- Manage transactions with the customer using cash registers, scan goods and ensure pricing is accurate.
- Collect payments whether in cash or cards issue receipts, refund, changes and tickets.
Education
Polytechnic University of the Philippines
Bachelor in Business Administration from Human Resources
04-2026
ACCESS COMPUTER COLLEGE
Graduated
01-2008
Skills
Spreadsheet management
Analytical problem solving
Quickly adjusting to change
Customer engagement
Strategic leadership in organizations
Operational efficiency management
Process optimization
Timeline
Head Administrative Officer
Ajec Mega Five Inc.
01.2023 - 07.2024
Accounting Assistant
Ajec Mega Five Inc.
07.2020 - 12.2021
Administrative Officer
Ajec Mega Five Inc.
04.2018 - 06.2020
Roving Manager
Ajec Mega Five Inc.
11.2017 - 05.2020
Sales Cashier
Ajec Mega Five Inc.
11.2016 - 10.2017
ACCESS COMPUTER COLLEGE
Graduated
Polytechnic University of the Philippines
Bachelor in Business Administration from Human Resources