LYRICA A. HIDALGO
Supply Chain & Logistics, Procurement, Client Support & Operations
Paranaque City
Summary
Distribution management professional with comprehensive understanding of logistics and supply chain optimization. Proven ability to streamline operations and enhance team performance. Focused on collaborative teamwork and adaptable to dynamic environments, bringing strong analytical and problem-solving skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Distribution Manager
Tech Supply Chain US - Remote
07.2025 - Current
- Established relationships with vendors and suppliers to streamline procurement operations.
- Coordinated logistics operations, ensuring timely transportation of goods while maintaining compliance with regulations.
- Developed strategic partnerships with vendors to optimize sourcing and reduce lead times for critical materials.
- Implemented cost-saving strategies that improved operational efficiency across distribution channels.
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
Logistics Fulfillment Professional
Unis Transportation
07.2024 - 07.2026
- Responsible for bridging the communication between the customer, carriers and the Warehouse Operations Team and maintaining the responsibility with the status and activities of the account from a back-office standpoint.
- Coordinate regarding schedules with carriers, warehouse teams, and other stakeholders to ensure timely and accurate movement of goods.
Logistics and CS Support Specialist
Partner Hero Philippines Corporation
08.2022 - 06.2024
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Developed standard operating procedures for support operations, ensuring clarity and uniformity across service delivery platforms.
Senior Freight Forwarding Specialist
CEVA Logistics Philippines Inc
04.2019 - 05.2021
- Communicate with counterpart for the customer's report, giving details on how their shipment are moving.
- Ensuring milestone compliance and managing comprehensive paperwork for air, land and ocean shipment.
Logistics Account Executive
U-Freight Philippines Inc
03.2016 - 04.2018
- Developed strong relationships with key clients, ensuring clear communication and meeting their expectations consistently.
- Streamlined operations by implementing efficient logistics strategies and processes.
- Prepared pricing agreements and contracts to close sales.
Customs Declarant
Nippon Express Philippines Corporation
10.2014 - 03.2016
- Improved shipment visibility by developing comprehensive reports on import/export activities and performance metrics.
- Developed strong relationships with customs brokers to facilitate smooth processing of shipments.
Skills
Quickbooks
XERO
Zendesk
JIRA
Intercom
Customer relationship management (CRM)
Microsoft Office
Google Suite
Slack
Microsoft Teams
WMS
TMS
YMS
DAT
Amazon
Dispatch
Intermodal Transportation
E-Commerce & Store Fulfillment
Drop-ship and LTL
Inventory Management
Parcel and Mail
Warehousing and Transportation
Customer Service
Trucking
Odoo
Timeline
Distribution Manager
Tech Supply Chain US - Remote
07.2025 - Current
Logistics Fulfillment Professional
Unis Transportation
07.2024 - 07.2026
Logistics and CS Support Specialist
Partner Hero Philippines Corporation
08.2022 - 06.2024
Senior Freight Forwarding Specialist
CEVA Logistics Philippines Inc
04.2019 - 05.2021
Logistics Account Executive
U-Freight Philippines Inc
03.2016 - 04.2018
Customs Declarant
Nippon Express Philippines Corporation
10.2014 - 03.2016
Bachelor of Science - Customs Administration
Lyceum of The Philippines University
06.2008 - 04.2012
Education
Bachelor of Science - Customs Administration
Lyceum of The Philippines University
Batangas, Province Of Batangas, Philippines 06.2008 - 04.2012