Lyra Tarugo
Comminication Research Graduate
Taytay, Province Of Rizal
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Customer Service Collections Representative
NTT DATA Services
02.2022 - Current
- Established relationships with customers to encourage payment of delinquent accounts.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Championed a positive work culture by fostering open communication channels among colleagues and encouraging collaboration.
Intern
Department Of Labor And Employment
11.2022 - 02.2023
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Arts - Communication Research
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines09.2023
High School Diploma -
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines04.2019
Skills
Managing Delinquent Accounts
Automated Account Review
Effective Communication
Microsoft Office
Word Processing
Reliability
Clear Communication
Problem-solving abilities
Multitasking Abilities
Professionalism
Work Planning and Prioritization
Analytical Thinking
Organizational Skills
Certification
Participant - COMMUNICATION RESEARCH INTERNATIONAL CONFERENCE
Timeline
Organizer - DEPARTMENT OF LABOR AND EMPLOYMENT - INSTITUTE FOR LABOR STUDIES ADVOCACY/ WEBINAR SERIES 2022: LINKING JOBS AND JOBSEEKERS IN A DIGITAL AGE
12-2022
Intern
Department Of Labor And Employment
11.2022 - 02.2023
Customer Service Collections Representative
NTT DATA Services
02.2022 - Current
Participant - PHILLIPINE COMMUNICATION SOCIETY WEBINAR SERIES 3:HOW'S WORK? HOW'S FAMILY: PRACTICAL INSIGHTS FROM FAMILY COMMINICATIONS RESEARCHES THAT CAN HELP US GROW AS MEMBERS OF FAMILIES AND ORGANIZATION
03-2020
Participant - COMMUNICATION RESEARCH INTERNATIONAL CONFERENCE
10-2019
Bachelor of Arts - Communication Research
Polytechnic University of The Philippines
High School Diploma -
Polytechnic University of The Philippines