Dancing
Lynell Fiona Tobe
Barista/Server
Cebu City
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers.
Friendly and reliable offering customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Trained in POS software and customer service. Skilled and with dedication to efficiency and accuracy. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Front of the House Member (Cashier/Server)
Barcino Nustar
Cebu City
07.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Serving spanish cuisine especially paellas and bussing out to maintain cleanliness of the table
- Mixing cocktails, making coffee and serving other beverages
- Addressed customer needs and made product recommendations to increase sales.
Front Desk Receptionist
Plantation Bay Resort
Lapu-Lapu
06.2023 - 07.2023
- Checking-in the guests and assisting them to the bell staff
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Explaining the map of the resort since of the guest are Koreans
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Barista
25th Lane Cafe
Ormoc
07.2022 - 12.2022
- Taking orders, serving and bussing out
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor Of Science - Hospitality Management
STI COLLEGE ORMOC
Ormoc City 09.2019 - 07.2022
Skills
Communication and Interpersonal
undefinedAccomplishments
- Graduated with High Honors
- Food and Beverage NCII Holder
- Top award in Performing Arts Organization
- Congeniality Award for being the most approachable, courteous and friendly staff of 25th Lane Cafe
- Best in Research “ Job Satisfaction of Employees in the Hotel Industry in Ormoc City”
- Completed the Software Proficiency Certification Program
- Completed the Hotel Exposure and Seminar at Summit Hotel Tacloban and The Oriental Hotel Palo,
Interests
Watch Movies
Reading Books/Novels
Listening to Podcasts
Going to Gym
Timeline
Front of the House Member (Cashier/Server)
Barcino Nustar
07.2023 - 02.2024
Front Desk Receptionist
Plantation Bay Resort
06.2023 - 07.2023
Barista
25th Lane Cafe
07.2022 - 12.2022
Bachelor Of Science - Hospitality Management
STI COLLEGE ORMOC
09.2019 - 07.2022
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