Lyndon Trinidad
Sagbayan
Summary
Organized Virtual Assistant dedicated to enhancing productivity and effectiveness through the development and implementation of streamlined administrative and telemarketing processes. Focused and communicative professional with a strong track record in customer outreach, lead generation, and client relationship management. Possessing excellent skills in data entry, time management, and customer service, with the added expertise in persuasive communication and sales techniques. Offering more than 10 years of experience delivering high-quality administrative and telemarketing support to clients.
Versatile Content Writer proficient in researching, writing and editing diverse types of content.
Overview
17
17
years of professional experience
Work History
Freelance Virtual Assistant
Freelance
08.2023 - Current
- Set appointments with homeowner prospects to speak with the general manager for potential short-term rental deal
- Provide support to guests through phone, Airbnb chat, and email
- Coordinate maintenance issues with property managers and maintenance team
- Schedule routine and emergency maintenance
- Follow up with past due renters and remind them with their balance
- Write search optimized articles for websites
Project Manager
Tellitwell Publishing
05.2021 - 06.2023
- Assisted authors with their book from submission to publication and post-publication
Copy Editor and Publishing Agent
BLVNP Publishing
11.2019 - 04.2021
- Worked with authors in polishing their work with editing and proofreading to make it ready for publication
- Scouted qualified authors to get published through our imprint
Admin Virtual Assistant
Tallant Asia/Go Virtual Assistants
06.2018 - 02.2019
- Assisted in the daily operation of the company through reporting, answering phone calls and emails
- Execute ad hoc tasks provided by management
Telemarketing Virtual Assistant
SelectVoiceCom PH, Inc/Executive Boutique
04.2017 - 02.2019
- Cold called homeowners who have shown interest in home improvement work and connecting them to the appropriate contractor they require
- Cold called individuals and offering them training and upskilling courses
- Negotiate with past due clients and set payment arrangements
Content Writer
Freelance
12.2017 - Current
- Write search engine optimized articles
Publishing Consultant
Author Solutions Incorporated
11.2013 - 12.2017
- Sold publishing and marketing services to authors and potential authors
- Proofread manuscripts and assisted in developmental editing
Telemarketer
AccessCall Solutions Inc.
05.2007 - 11.2013
- Cold called businesses and pitch digital marketing services
- Cold called for surveys
Education
A.B. Philosophy, College -
University of San Carlos
03.2007
High School -
University of San Carlos - Boys’ School
03.2004
Elementary -
University of San Carlos - South Campus
03.2000
Skills
- Excellent written and spoken English (C2)
- Expert in cold calling, telemarketing, and appointment setting (11 years)
- Strong customer service abilities
- Skilled book and copy editor (Chicago Manual of Style)
- Excellent administrative skills
- Experienced content writer at lazyeasyreadsblogspotcom
- Knowledgeable about diverse cultures and backgrounds
- Mail Management
- Administrative Support
- Office Administration
- Customer Service
- Data Entry
- Customer relations and communications
- Project Schedule Coordination
Timeline
Freelance Virtual Assistant
Freelance
08.2023 - Current
Project Manager
Tellitwell Publishing
05.2021 - 06.2023
Copy Editor and Publishing Agent
BLVNP Publishing
11.2019 - 04.2021
Admin Virtual Assistant
Tallant Asia/Go Virtual Assistants
06.2018 - 02.2019
Content Writer
Freelance
12.2017 - Current
Telemarketing Virtual Assistant
SelectVoiceCom PH, Inc/Executive Boutique
04.2017 - 02.2019
Publishing Consultant
Author Solutions Incorporated
11.2013 - 12.2017
Telemarketer
AccessCall Solutions Inc.
05.2007 - 11.2013
A.B. Philosophy, College -
University of San Carlos
High School -
University of San Carlos - Boys’ School
Elementary -
University of San Carlos - South Campus
Similar Profiles
Narges AslamiNarges Aslami
Hair and Makeup Artist at FreelanceHair and Makeup Artist at Freelance
MITHUN PALLIYALIMITHUN PALLIYALI
Senior Marketing Specialist at FreelanceSenior Marketing Specialist at Freelance
JAX BAKERJAX BAKER
Production Manager/Supervisor at FreelanceProduction Manager/Supervisor at Freelance