Summary
Overview
Work History
Education
Skills
Timeline
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Lyka P. Palomares

Novaliches, Quezon City, Metro Manila,PAM

Summary

Recent graduate with work experience in Customer Service at Inspiro Relia Inc.. Which help me to enhance my skills in collaborating with the team regarding the effective response to the customers concern. Known for being a fast learner and sharing her knowledge to other people.

Overview

4
4
years of professional experience

Work History

Intern

PUP Gender and Development Office
PUP - Sta. Mesa, Manila
11.2024 - 01.2025
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in seminars and presentations related to Gender and Development to gain knowledge.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Intern

Concentrix, Megamall
Mandaluyong City, Metro Manila, Philippines
03.2025 - 05.2025
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Utilized strong communication abilities during internship which led to increased understanding among colleagues about the process.
  • Provided exceptional customer service by extending the help to the applicants if they're in need.

Customer Service Representative

Inspiro Relia Inc.
Mandaluyong City, Metro Manila, Philippines
09.2021 - 04.2024
  • Assisted customers with inquiries and provided effective solutions to enhance satisfaction.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

Education

Humanities of Social Sciences -

Bestlink College of The Phillipines
Quezon City, Metro Manila, Philippines
09-2021

Bachelor of Arts - English Language Studies

Polytechnic University of The Philippines
Sta. Mesa, Metro Manila, Philippines
09-2025

Skills

  • Goal-oriented mindset
  • Fast learner
  • Flexible schedule
  • Interpersonal and social skills
  • Time management
  • Teamwork and collaboration

Timeline

Intern

Concentrix, Megamall
03.2025 - 05.2025

Intern

PUP Gender and Development Office
11.2024 - 01.2025

Customer Service Representative

Inspiro Relia Inc.
09.2021 - 04.2024

Humanities of Social Sciences -

Bestlink College of The Phillipines

Bachelor of Arts - English Language Studies

Polytechnic University of The Philippines
Lyka P. Palomares