Lyka Louise Dela Cruz,RMT
Business Development Manager
Taguig City
Summary
-Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
-Skilled Business Development leader offering five years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
- Hardworking and passionate job seeker with strong organizational skills and Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
-Adept Medical Technologist utilizes laboratory testing expertise to diagnose and assess conditions. Accurately identifies test results and formulates informed treatment suggestions. Seasoned operator of sophisticated laboratory equipment verifies optimal patient care.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. -To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Business Development Manager
Biosystems Reagents & Instruments Inc.
Quezon City
03.2019 - Current
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Compiled product and customer data to generate informed profit projections.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Kept meticulous client notes and updated account information in company databases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Organized promotional events and interacted with community to increase sales volume.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed accounts to retain existing relationships and grow share of business.
Chief Medical Technologist
Bestcare Medical and Diagnostic Center
Valenzuela City
03.2017 - 03.2019
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Analyzed laboratory findings to check accuracy of results.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Collected and reviewed patient medical histories to accurately interpret test results.
- Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Developed and implemented quality assurance programs to maintain accuracy of results.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
Education
Bachelor of Science - Medical Technology
Our Lady of Fatima University
Valenzuela City 08.2012 - 10.2016
Skills
Sales expertise
Certification
Licensed Medical Technologist
Timeline
Business Development Manager
Biosystems Reagents & Instruments Inc.
03.2019 - Current
Chief Medical Technologist
Bestcare Medical and Diagnostic Center
03.2017 - 03.2019
Bachelor of Science - Medical Technology
Our Lady of Fatima University
08.2012 - 10.2016
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