Luzviminda A. de la Cruz
Iloilo City,Catholic
Summary
Dedicated and results-driven professional seeking an opportunity to leverage extensive skills and experience in support of organizational goals and community-focused initiatives.
Overview
37
37
years of professional experience
Work History
CSR
Unified
Iloilo City, Iloilo
01.2025 - 12.2025
- Customer Service Representative-Booking & Reservations: Process, modify, and cancel airline, hotel, and car rental reservations using GDS (Global Distribution Systems) tools.
Records Officer II
Department of Agrarian Reform
01.2012 - 01.2024
Clerk III
Department of Agrarian Reform
01.1989 - 01.2003
Education
Bachelor of Science - Commerce Major in Banking and Finance
University of San Agustin
Iloilo City01.1984
Skills
- Records Management
- Data Entry & Accuracy
- Compliance & Confidentiality
- Document Control
- Information Retrieval
- Archiving & Preservation
- Database Management
- Inventory & Tracking
- Computer Literate on Microsoft Office and Microsoft Outlook
- Reservation processing
- Booking systems management
- Time management
- Data entry accuracy
Accomplishments
- Document Controller ISO Certification 9001:2015
- National Award in Best Practice in Records Keeping (DAR Agency)
Timeline
CSR
Unified
01.2025 - 12.2025
Records Officer II
Department of Agrarian Reform
01.2012 - 01.2024
Clerk III
Department of Agrarian Reform
01.1989 - 01.2003
Bachelor of Science - Commerce Major in Banking and Finance
University of San Agustin