LUIS PHILIP MANIQUIZ
Mandaluyong City,Philippines
Summary
I am a former Barista, Management Trainee, Financial Consultant, HR Recruitment Officer and Administrative Assistant with robust management and interpersonal skills with proven experience in hospitality and customer servicing. I am looking for opportunities of using these skills working as a professional.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
The Moment Group
01.2025 - 01.2026
- Provided clerical and operational support to enhance office efficiency, managing calendars and preparing documents.
- Managed email correspondence for effective communication within the team.
- Handled photocopying, updated files, and faxed communications to ensure timely information flow for staff.
- Improved access to information by helping to strengthen internal document control practices.
- Oversaw visual composition and scheduling of weekly menus to streamline meal planning.
HR Recruitment Officer
Excellent People's Multi-Purpose Cooperative (EPMPC)
04.2023 - 10.2023
- Managed end-to-end recruitment processes, from job advertisement to final candidate selection, for various roles across sectors.
- Established strong relationships with hiring managers to accurately understand and fulfil recruitment needs.
- Participated in career fairs and networking events to promote employer brand and scout potential candidates.
- Collaborated with HR team to update and maintain employee records, ensuring compliance with data protection regulations.
HR Recruiter
Concentrix Megamall
08.2022 - 11.2022
- Conducted initial applicant screenings through targeted interviews and assessments to identify suitable candidates.
- Leveraged emotional intelligence to evaluate candidates' character and cultural fit within the organisation.
- Managed candidates' data in Workday to ensure accurate record-keeping.
- Coordinated recruitment fairs and promotional events to enhance candidate engagement and attract talent.
Financial Consultant
Pru Life U.K.
05.2020 - 07.2022
- Conducts sales interviews, effectively explaining company products (insurance and investments) to secure sales.
- Develops tailored proposals/quotations reflecting client needs and capabilities.
- Attended in-depth sales training and achieved monthly sales quota.
- Performs prospect searching, screening, and scheduling for potential clients.
- Completed Pruventure Program, gaining comprehensive industry knowledge, a full-time position with Allowances (from June 2021 to November 2021).
- Promoted to Core Leader of Company Branch: Facilitates branch activities, trains new agents, and participates in organisational planning.
Casino Cage Cashier
Resorts World Manila
09.2019 - 03.2020
- Facilitated chip-to-cash exchanges using compliant procedures to ensure security and accuracy.
- Managed high-volume transactions efficiently, maintaining accuracy under pressure in a fast-paced environment.
- Processed customer transactions at point of sale, delivering prompt and accurate service.
- Implemented efficient cash handling procedures to minimise wait times for patrons, enhancing overall customer satisfaction.
- Provided exceptional customer service, responding to queries and assisting patrons with game-related information.
Management Trainee
Army Navy Burger + Burrito
09.2018 - 05.2019
- Demonstrated company standards and policies in interactions, consistently exceeding sales and customer service targets.
- Led team to deliver exceptional customer service through effective management and collaboration.
- Enhanced customer experience by analysing and improving processes and points of contact.
Barista
Starbucks Philippines
04.2017 - 05.2018
- Delivered exceptional customer service by sharing detailed knowledge of coffee blends and preparation methods.
- Engaged customers by enthusiastically describing menu items and promotions.
- Took customer orders, prepared customised drinks, and processed payments efficiently.
- Conducted store inventory by ordering, receiving, stocking, and monitoring supplies; maintained 100% accountability of products and supplies.
Education
Bachelors of Science - Hotel and Restaurant Management
Jose Rizal University
Mandaluyong City, Philippines03-2015
Skills
- Data extraction
- Data categorisation
- Data grouping
- Data correlation
- MS Office applications
- Customer relations
- Collaborative teamwork
- Communication skills
- Interpersonal skills
- Prioritisation techniques
- Adapts under pressure
- Adaptability
- Canva
Hobbies
- Playing badminton
- Reading inspirational & love poems
Personal Information
- Height: 5'6
- Weight: 60 kg
Timeline
Administrative Assistant
The Moment Group
01.2025 - 01.2026
HR Recruitment Officer
Excellent People's Multi-Purpose Cooperative (EPMPC)
04.2023 - 10.2023
HR Recruiter
Concentrix Megamall
08.2022 - 11.2022
Financial Consultant
Pru Life U.K.
05.2020 - 07.2022
Casino Cage Cashier
Resorts World Manila
09.2019 - 03.2020
Management Trainee
Army Navy Burger + Burrito
09.2018 - 05.2019
Barista
Starbucks Philippines
04.2017 - 05.2018
Bachelors of Science - Hotel and Restaurant Management
Jose Rizal University