Ludylynn Mira
Medical VA/Caregiver
Tagbilaran,BOH
Summary
Devoted Caregiver, providing exemplary service to individuals in residential care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
On-the Job Training (Caregiver)
Tagbilaran Community Hospital
Tagbilaran City
01.2025 - 01.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene tasks.
- Documented patient interactions and care activities accurately in records.
Assistant Manager of Operations
Squeeky Carwash and Auto Detailing
01.2010 - 02.2017
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Hotel Airport Representative
Waterfront Airport Hotel and Casino
09.2004 - 01.2006
- Enhanced customer satisfaction by providing timely and accurate flight information.
- Improved airport wayfinding by providing clear directions to facilities such as gates, restrooms, and food courts.
- Provided feedback to airline management on ways to improve passenger experience and streamline airport operations.
- Processed ticket changes, upgrades, cancellations, and refunds accurately while adhering to airline policies.
- Assisted families traveling with young children or elderly relatives by providing additional support during check-in process.
- Managed lost luggage claims by liaising with baggage services, expediting the return of personal belongings to passengers.
Guest Services Representative
Waterfront Airport Hotel and Casino
05.2003 - 07.2004
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Answered hotel phones with professionalism and directed calls appropriately.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Processed guest check-ins and check-outs following procedures for fast turnover.
Education
Health Care Services NC II
St. Martha Skills Training Center
Tagbilaran City, Bohol, Philippines05-2025
Caregiving NC II
Gentle Family Home Training Center Inc.
Tagbilaran City, Bohol, Philippines03.2025
Licensed Practical Nursing
Bohol Powerhouse Scholastics Inc.
Tagbilaran City, Bohol, Philippines12.2009
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
Cebu City, Philippines03.2003
Skills
,,,,,,,,,,
Vital signs monitoring
Patient mobility assistance
Emergency Response
Personal Care Aide
Medication and appointment reminder
Medical record-keeping
Compassionate Care
Meal Preparation
Basic Housekeeping
Personal Hygiene Assistance
Daily living assistance
First aid and safety
Data Entry and Database Management
Microsoft Office
Calendar Management and appointment scheduling
Medical Transcription
Medical Coding fundamentals
Strong communication and interpersonal skills
Adaptable, detail-oriented and organized
Certification
- Medical Virtual Assistant Training - Clairvoyance Academy (July 28, 2025)
- Medical Coding Training - Clairvoyance Academy (July 2025)
- Medical Transcription Training - Clairvoyance Academy (July 2025)
- Remote Data Entry Course - Oxford Home Study Centre (July 6, 2025)
- How To Become A Virtual Assistant - Home-Based Connect (July 4, 2025)
Personal Interests
In my free time, I enjoy reading books, watching movies, and K-dramas, hobbies that help me relax while also building empathy and understanding of different perspectives. These interests strengthen my patience, focus, and ability to connect with people- qualities I bring into my caregiving work.
References
References available upon request.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteTimeline
On-the Job Training (Caregiver)
Tagbilaran Community Hospital
01.2025 - 01.2025
Assistant Manager of Operations
Squeeky Carwash and Auto Detailing
01.2010 - 02.2017
Hotel Airport Representative
Waterfront Airport Hotel and Casino
09.2004 - 01.2006
Guest Services Representative
Waterfront Airport Hotel and Casino
05.2003 - 07.2004
Health Care Services NC II
St. Martha Skills Training Center
Caregiving NC II
Gentle Family Home Training Center Inc.
Licensed Practical Nursing
Bohol Powerhouse Scholastics Inc.
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
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