Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ludivine Porras

Ludivine Porras

Mabalacat, Province Of Pampanga

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housekeeper

Tiger Hotel
04.2011 - 03.2013
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Quality Control Inspector

Rebisco Main Novaliches
09.2008 - 02.2009
  • Communicated with production team members about quality issues.
  • Updated quality control records and reports.
  • Examined products for imperfections and defects.
  • Monitored product quality at all stages of production process.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Recorded inspection and test results on data sheets.

Service Crew Member

Wendy's
04.2002 - 09.2002
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.

Education

No Degree - Computer Science

ASIAN INSTITUTE OF COMPUTER STUDIES
DAU MABALACAT CITY PAMPANGA
04-2014

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Cleaning techniques
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • Multitasking and organization

Certification

  • Certificate of training - HOUSEKEEPING
  • National Certificate II - HOUSEKEEPING

Timeline

Housekeeper

Tiger Hotel
04.2011 - 03.2013

Quality Control Inspector

Rebisco Main Novaliches
09.2008 - 02.2009

Service Crew Member

Wendy's
04.2002 - 09.2002

No Degree - Computer Science

ASIAN INSTITUTE OF COMPUTER STUDIES

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Ludivine Porras