Ludivine Porras
Mabalacat, Province Of Pampanga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeper
Tiger Hotel
04.2011 - 03.2013
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Changed bed linens and collected soiled linens for cleaning.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Quality Control Inspector
Rebisco Main Novaliches
09.2008 - 02.2009
- Communicated with production team members about quality issues.
- Updated quality control records and reports.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Recorded inspection and test results on data sheets.
Service Crew Member
Wendy's
04.2002 - 09.2002
- Enhanced customer satisfaction by providing efficient and friendly service.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
Education
No Degree - Computer Science
ASIAN INSTITUTE OF COMPUTER STUDIES
DAU MABALACAT CITY PAMPANGA04-2014
Skills
- Teamwork
- Housekeeping
- Customer service
- Cleaning techniques
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Multitasking and organization
Certification
- Certificate of training - HOUSEKEEPING
- National Certificate II - HOUSEKEEPING
Timeline
Housekeeper
Tiger Hotel
04.2011 - 03.2013
Quality Control Inspector
Rebisco Main Novaliches
09.2008 - 02.2009
Service Crew Member
Wendy's
04.2002 - 09.2002
- Certificate of training - HOUSEKEEPING
- National Certificate II - HOUSEKEEPING
No Degree - Computer Science
ASIAN INSTITUTE OF COMPUTER STUDIES
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