LUCKY FAITH Salvacion PALITOC
Human Resources
General Santos, Province Of South Cotabato
Summary
Proven HR professional with a track record of enhancing employee satisfaction and retention at Calderon Group. Skilled in recruitment, onboarding, and fostering diversity and inclusion. Achieved significant improvements in workplace culture and operational efficiency through strategic HR analytics and effective labor relations. Demonstrates exceptional organizational development and communication skills.
Overview
4
4
years of professional experience
Work History
Departmet Store Coordinator
KCC Mall Of Marbel
12.2018 - 08.2019
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Contributed to positive customer experiences by maintaining a clean, organized, and well-stocked shopping environment.
- Collaborated with store management to develop effective sales strategies and achieve revenue goals.
- Championed staff recognition initiatives, celebrating exceptional employee performance and promoting a culture of continuous improvement.
- Facilitated smooth daily operations through effective communication between team members and leadership.
- Supported team members in resolving conflicts, fostering a positive work atmosphere conducive to employee success.
Human Resources Officer
Calderon Group
09.2019 - 04.2022
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Negotiated favorable contracts with external vendors for services such as health insurance plans and training providers.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
Human Resources Associate
VXI Makati Recruitment Center
05.2022 - 03.2023
- Conducted thorough performance evaluations to identify areas for improvement and growth opportunities for staff members.
- Assisted in maintaining compliance with labor laws, reducing potential risks of fines or lawsuits against the company.
- Coordinated and conducted new hire pre-interviews.
- Gathered personnel records from employees from each department.
Education
Bachelor of Arts - Psychology
Notre Dame of Dadiangas University
General Santos, Province Of South Cotabato, Philippines 04.2001 -
Skills
Recruitment and selection
Onboarding and Orientation
Labor Relations
Organizational Development
Employee Retention
Compensation and benefits
Exit Interviews
Diversity and Inclusion
Payroll Administration
HR analytics
Benefits Administration
Timeline
Human Resources Associate
VXI Makati Recruitment Center
05.2022 - 03.2023
Human Resources Officer
Calderon Group
09.2019 - 04.2022
Departmet Store Coordinator
KCC Mall Of Marbel
12.2018 - 08.2019
Bachelor of Arts - Psychology
Notre Dame of Dadiangas University
04.2001 -
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