Lucky obina
Davao City, Province of Davao del Sur
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Chat, outbound, and email sales specialist. Delivered over 100% sales attainment for successive months and consistently at the top of the list for top performing employees of each month. I'm a results-oriented sales worker with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Specialist
VXI Global Solutions, LLC
2021.08 - Current
- Built strong client relationships through consistent communication and effective problemsolving.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Increased sales revenue by developing and implementing strategic sales plans.
- Developed and implemented sales strategies to increase profits.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to event marketing, sales and brand promotion.
- Recorded accurate and efficient records in customer database.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
High School Diploma -
Assumption College of Davao
Davao City04.2019
College undergraduate, Mechanical Engineering -
University of Mindanao
01.2019
Skills
- Web Chat
- Outbound Sales
- Customer Retention
- Customer Service
- Product and Service Sales
- Customer Success Management
- Retention Strategies
- Customer Needs Assessment
- Telemarketing expertise
- Sales consultation
- Sales expertise
- Call Center Operations
Accomplishments
- Ranked #1 in sales for August 2023, #3 in April 2023 and #3 in December 2023.
- Never failed the monthly revenue metric.
- Always in the Top 10 monthly performing agents since April 2023.
- Hitting monthly client and company incentives.
Honors And Awards
- Top 3 sales agent of the month, VXI Global Solutions, LLC, 03/01/23
- Top 1 Sales agent of the month, VXI Global Solutions, LLC, 08/01/23
- Top 8 sales agent of the month, VXI Global Solutions, LLC, 11/01/23
- Top 3 sales agent of the month, VXI Global Solutions, LLC, 12/01/23
Languages
English
Upper intermediate (B2)
Timeline
Sales Specialist
VXI Global Solutions, LLC
2021.08 - Current
High School Diploma -
Assumption College of Davao
College undergraduate, Mechanical Engineering -
University of Mindanao
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