Summary
Overview
Work History
Education
Skills
Timeline
Generic
LUCKY ANGELA R. VAIL

LUCKY ANGELA R. VAIL

San Pedro

Summary

To secure a challenging position in a reputable organization and to expand my learnings, knowledge, and skills. To have the opportunity to develop attitudes conducive to effective interpersonal relationships. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Professional with strong background in coaching and team development. Adept at fostering collaboration and driving performance within diverse groups. Known for adaptability and reliability, consistently meeting evolving needs. Skilled in leadership, conflict resolution, and strategic planning to achieve optimal results. Recognized for effective communication and motivational skills that enhance team dynamics.

Experienced with team building, conflict resolution, and strategic planning. Utilizes these skills to create cohesive and high-performing teams. Knowledge of leadership principles and effective communication strategies to drive team success.

Overview

14
14
years of professional experience

Work History

Product Support Team (Coach)

United Health Group
01.2017 - Current

Collaborate with different teams

Conduct training sessions

Assist/Guide Implementers

Data Analysis

Data Gathering

Provide timely and accurate support to different teams


Sr. Pharmacy Benefits Analyst

United Health Group
01.2013 - Current

Qualitative and Quantitative Data Collection

Evaluation of benefit programs

Analyzation of data pricing and regulations to ensure the pharmaceutical benefits are aligned with the needs of patients and the financial goals of the healthcare otganization.

Subject Matter Expert Trainee

United Health Group
01.2021 - 02.2023
  • 1
  • Analyze benefit requests and secure all necessary data to ensure appropriate implementation based on applied logic of pharmacy claim adjudication system
  • 2
  • Work with Client Management to implement new and maintain existing benefit plans and client pricing in the pharmacy claim adjudication system
  • 3
  • Work with Clinical Pharmacy to implement formulary updates and clinical programs in the pharmacy claim adjudication system
  • 4
  • Work with Pharmacy Network Management to implement pharmacy rate changes and network additions in the pharmacy claim adjudication system
  • 5
  • Ensure timely communication of any issues and/or information needed to complete a plan request
  • 6
  • Develop client specific implementation plans and manage implementation processes in accordance with department protocol
  • 7
  • Run queries out of the adjudication system to secure all necessary information to implement plan requests
  • 8
  • Develop and run macros to implement plan requests
  • 9
  • Perform claim testing to ensure accurate claim adjudication
  • 10
  • Maintain acceptable and appropriate quality levels and production turn-around time
  • 11
  • Adhere to all documentation standards within the department
  • 12
  • Assist with the development of process improvements for the department

IT Consultant

Seven Seven Global Services
01.2011 - 01.2012

Education

Certificate - Graphics Design

Filipino Association for Computer Excellence

Certificate - Web Design

Filipino Association for Computer Excellence

Bachelor of Science - Pharmacy

University of Perpetual Help System

Secondary Education - undefined

Our Lady of Assumption College

Primary Education - undefined

Our Lady of Assumption School

Skills

  • Computer Literate
  • Can understand and speak English
  • Communication and Flexibility
  • Microsoft Office proficient (Word and Excel)
  • Able to work on multiple projects simultaneously
  • Certified POET Trainer

  • Active listening
  • Safety awareness
  • Strategic thinker
  • Motivational leadership style
  • Verbal and written communication

Timeline

Subject Matter Expert Trainee

United Health Group
01.2021 - 02.2023

Product Support Team (Coach)

United Health Group
01.2017 - Current

Sr. Pharmacy Benefits Analyst

United Health Group
01.2013 - Current

IT Consultant

Seven Seven Global Services
01.2011 - 01.2012

Certificate - Web Design

Filipino Association for Computer Excellence

Bachelor of Science - Pharmacy

University of Perpetual Help System

Secondary Education - undefined

Our Lady of Assumption College

Primary Education - undefined

Our Lady of Assumption School

Certificate - Graphics Design

Filipino Association for Computer Excellence
LUCKY ANGELA R. VAIL