Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucella Cruz

Pagsanjan, Province Of Laguna

Summary

A hard worker and a problem solver, determined to solve problems, persevere and work hard in order to find a viable and practical solution. Skilled in communicating with the use of the english language both verbal and written. With basic knowledge in editing photos from back in college. Knowledgeable with the use of Microsoft office applications such as word, excel and powerpoint. With basic knowledge of customer service and managing a online shop aiming to expand further on these skills and grow more as a professional.

Overview

1
1
year of professional experience

Work History

Online Seller

Self Employed
08.2020 - 02.2021
  • Managed the online facebook page of my little store. Handling item promotion and posting of items.
  • Answered Queries, concerns and questions presented by the customers. Maintaining a professional demeanor and providing support to the customers needs.
  • Processed and handled customer orders to ensure that the parcels arrive on time and in good condition.
  • Handled customer concerns in a professional and courteous manner in order to guarantee customer satisfaction.

Education

Bachelor of Science And Information Technology - Information Technology

Laguna State Polytechnic University Sta. Cruz
Santa Cruz, Province Of Laguna, Philippines
07-2023

Senior Highschool - General Academic Strand

AMA Computer College Sta. Cruz
Santa Cruz, Province Of Laguna, Philippines
04-2018

High School Diploma -

Pedro Guevara Memorial National Highschool
Santa Cruz, Province Of Laguna, Philippines
01-2016

Elementary School -

Ceasar Lanuza Elementary School
Pagsanjan, Province Of Laguna, Philippines
03-2012

Skills

  • Verbal and Written Communication in English
  • Effective communicator
  • Use of Online platforms
  • Critical Thinking
  • Problem Solving
  • Basic Photo Editing
  • Knowledgeable in the use of Ms Office (Word, Excel, Powerpoint etch)
  • Payment processing
  • Hard-working
  • Goal Oriented
  • Can work without Supervision
  • Customer engagement
  • Time Management
  • Flexibility

Languages

English
Tagalog

Timeline

Online Seller

Self Employed
08.2020 - 02.2021

Bachelor of Science And Information Technology - Information Technology

Laguna State Polytechnic University Sta. Cruz

Senior Highschool - General Academic Strand

AMA Computer College Sta. Cruz

High School Diploma -

Pedro Guevara Memorial National Highschool

Elementary School -

Ceasar Lanuza Elementary School

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Lucella Cruz