Microsost Word, Microsoft Excel and Power Point
LUCCI MAE AVELLANEDA
ESL Teacher, Co Manager, Shift Supervisor
Compostela, Cebu
Summary
Friendly and patient professional with strong communication and customer service experience, including international work experience in Dubai. Skilled in interacting with different types of people in fast-paced environments. Passionate about helping students learn English in a fun, supportive, and encouraging way. Reliable, adaptable, and eager to grow as a ESL teacher.
Overview
21
21
years of professional experience
1
1
Language
Work History
Co Manager
JJ Minimart
11.2020 - Current
- Managed daily operations, scheduling, and task coordination
- Monitored inventory and updated records using basic tracking
- Handled customer inquiries and resolved concerns
- Maintained organized documentation and sales reports
- Supported business operations to ensure efficiency and accuracy
Supervisor
Starbucks UAE
11.2013 - 03.2019
- Delivered excellent customer service in a fast-paced environment
- Supervised daily store operations and supported team members
- Managed cash handling and inventory control
- Trained new employees on company standards and procedures
Secretary
Four Elements Composites
02.2012 - 07.2012
- Managed office documents and records
- Assisted with scheduling and internal communication
- Provided administrative support to management
Barista
Starbucks Philippines
02.2010 - 07.2011
- Prepared beverages following company standards
- Maintained cleanliness and food safety
- Assisted customers with orders and product knowledge
Dental Assistant
Dr. Jennifer Bautista
05.2005 - 05.2007
- Scheduled patient appointments
- Managed patient records and documentation
- Assisted with daily administrative tasks
Education
Bachelor of Science - Tourism And Hospitality
University of Baguio
Baguio City03.2008
Skills
Customer Service
Administrative Support
Data Entry
Email Management
Time Management
Microsoft Excel
Microsoft Word
Communication Skills
Organization Skills
Software
Languages
English
Advanced (C1)
Timeline
Co Manager
JJ Minimart
11.2020 - Current
Supervisor
Starbucks UAE
11.2013 - 03.2019
Secretary
Four Elements Composites
02.2012 - 07.2012
Barista
Starbucks Philippines
02.2010 - 07.2011
Dental Assistant
Dr. Jennifer Bautista
05.2005 - 05.2007
Bachelor of Science - Tourism And Hospitality
University of Baguio