Leah Tragico
Bacoor, Province Of Cavite,CAV
Summary
Organized and dependable candidate successful at managing multiple priorities. Motivated professional with extensive experience in customer service and administrative tasks.
Overview
20
20
years of professional experience
Work History
HR / ACCOUNTS RECEIVABLE & PAYABLE MANAGER / ADMIN OFFICER
JJ AUTOPARTS PTY LTD
03.2015 - 10.2024
- Company Overview: Car wrecking
- After sales support
- Credit collection
- Accounting
- Email/Phone support
- HR/Payroll
- Payment processing
- Light bookeeping
- Contact: Glenn Barcebal / Lea Segurola contact details upon request
RESERVATIONS CONSULTANT / CUSTOMER SUPPORT
247 GLOBAL SUPPORT (formerly ACCOM-OZ SOLUTIONS GROUP)
03.2014 - 03.2015
- Company Overview: Holiday accommodations
- Posting accommodation ads online
- Phone support for customers with bookings and check ins
- Holiday accommodations
- Contact: Bryce Walshe / Jenna Escobar contact details upon request
CUSTOMER SERVICE / TECHNICAL SUPPORT REPRESENTATIVE
24/7 CUSTOMER PHILS
10.2008 - 03.2014
- Company Overview: OPTUS campaign
- Admin/billing/technical support for landline, DSL, and mobile broadband services
- Phone support
- Changing rate plans
- Service activation/deactivation
- Payment processing
- Billing explanation
- Technical/service issues
- Contact: Aileen Peras / Bien Manalo contact details upon request
MARKETING ASSOCIATE
ePERFORMAX CONTACT CENTERS
11.2004 - 10.2008
- Company Overview: EXPERIAN campaign
- Collecting business information for marketing purposes
- Over the phone business information survey
- EXPERIAN campaign
- Contact: Sarah Cadapan contact details upon request
Education
MASS COMMUNICATIONS -
Adamson University
MANILA, PHILS06-2005
INFORMATION TECHNOLOGY -
Mapua Institute of Technology
MAKATI, PHILS06-2003
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Decision-Making
- Attention to Detail
- Multitasking Abilities
Timeline
HR / ACCOUNTS RECEIVABLE & PAYABLE MANAGER / ADMIN OFFICER
JJ AUTOPARTS PTY LTD
03.2015 - 10.2024
RESERVATIONS CONSULTANT / CUSTOMER SUPPORT
247 GLOBAL SUPPORT (formerly ACCOM-OZ SOLUTIONS GROUP)
03.2014 - 03.2015
CUSTOMER SERVICE / TECHNICAL SUPPORT REPRESENTATIVE
24/7 CUSTOMER PHILS
10.2008 - 03.2014
MARKETING ASSOCIATE
ePERFORMAX CONTACT CENTERS
11.2004 - 10.2008
MASS COMMUNICATIONS -
Adamson University
INFORMATION TECHNOLOGY -
Mapua Institute of Technology
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