Lalaine P Tingzon
Lipa,Batangas
Summary
Visa team administrator with extensive experience in immigration services, specializing in document management and data protection compliance. Expertise in facilitating administrative tasks while ensuring adherence to GDPR and client confidentiality regulations. Proven track record as an immigration officer at Immigration New Zealand, skilled in assessing visa applications and optimizing workflow processes. Committed to maintaining high standards of administrative functions and supporting licensed immigration advisers, with a focus on enhancing operational efficiency.
Overview
29
29
years of professional experience
Work History
Visa Consultant (Part-time)
ISTAC
01.2019 - 01.2026
- Assists an education agent based in Australia in processing visa applications for student, and work visas.
- Provides information on visa requirements, reviews and edits genuine student statements, and guides applicants on gathering the correct documents in support of their applications.
- Also assists with visa applications to New Zealand, Canada, and the US.
- Advised clients on visa application processes, providing clear guidance on required documentation and deadlines.
- Monitored visa application statuses, alerting clients promptly about approval or need for further action.
- Organised and maintained client records, adhering to data protection regulations and confidentiality principles.
- Drafted application forms with high accuracy and detailed representations to increase approval odds.
- Upheld up-to-date knowledge of global visa policies, offering clients informed advice on travel and immigration.
- Stayed current with industry and client trends and maintained strong knowledge of visa products and services to serve applicants better.
- Prepared, collated and lodged visa applications with supporting documentation utilising online websites for travel-restricted applicants.
Visa Team Administrator
Working International Visas Ltd
Ponsonby, Auckland
03.2022 - 12.2023
- Facilitated administrative responsibilities to support licensed immigration advisers through effective information technology utilisation, guaranteeing consistent high standards in administrative functions across the business.
- Established clear procedures for team work, document tracking and data reporting.
- Kept team in compliance with office policies, safety processes and industry requirements.
- Kept confidential documents safely secured, maintaining adherence with GDPR and client confidentiality regulations.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
- Scheduled workers and allocated resources for routine office operations and special projects.
Immigration Officer
Immigration New Zealand
03.1997 - 12.2019
- Assesses temporary entry visa applications (visitor, student, work).
- Assists in the supervision of daily operations of the visa section on technical and administrative concerns.
- Conducts interviews, responds to inquiries and correspondences received through email and phone calls, and assists in the supervision of daily operations of the visa section on the technical and administrative concerns.
- Reviews systems and procedures within the section from time to time and suggests changes if necessary.
- Assists in training new staff if necessary.
Education
Master of Arts - Organizational/Industrial Psychology, Social Psychology
Ateneo de Manila University
Quezon City04-2026
Bachelor of Arts - Communications
Ateneo de Manila University
Quezon CitySkills
- Document management
- Data protection compliance
- Client engagement
- Effective communication
- Team collaboration
- Multitasking efficiency
- Knowledge of visa procedures
- Workflow optimization
- Attention to Detail
- Decision-Making aptitude
- Data entry accuracy
- Immigration laws knowledge
- Visa procedures
- Passport and visa regulations
Timeline
Visa Team Administrator
Working International Visas Ltd
03.2022 - 12.2023
Visa Consultant (Part-time)
ISTAC
01.2019 - 01.2026
Immigration Officer
Immigration New Zealand
03.1997 - 12.2019
Master of Arts - Organizational/Industrial Psychology, Social Psychology
Ateneo de Manila University
Bachelor of Arts - Communications
Ateneo de Manila University