LOWELL S. JUANILLO
Cebu City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Competent medical billing specialist handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Medical Billing Specialist
Theranow
Tyler, Texas
01.2023 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
- Prepared billing correspondence and maintained database to organize billing information.
Customer Care Executive
EXL Service
Cebu, City
02.2020 - 02.2023
- Conducted full claim investigations and reported updates and legal actions.
- Generated, posted and attached information to claim files.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Entered patient demographic and insurance data into electronic medical record system.
Provider Specialist
Concentrix
Cebu, Cebu City
05.2018 - 09.2019
- Answered phone calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Processed medical insurance claims and payments.
Education
Bachelor of Science - Secondary Education
University of Cebu
Cebu, Cebu City Philippines 06.2015 - 12.2020
Skills
Medical claims submission
Medical terminology expert
Proficiency in EMR
Billing knowledge
Payment posting
Timeline
Medical Billing Specialist
Theranow
01.2023 - Current
Customer Care Executive
EXL Service
02.2020 - 02.2023
Provider Specialist
Concentrix
05.2018 - 09.2019
Bachelor of Science - Secondary Education
University of Cebu
06.2015 - 12.2020