Summary
Overview
Work History
Education
Skills
Certification
Seminartrainingattended
Additionalsection
References
Personal Information
Timeline
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LOWEL D. TOMALE

Pasig

Summary

Dedicated to delivering exceptional service and support, I am a friendly and empathetic individual with excellent communication skills. Possessing a solid understanding of customer needs and conflict resolution, I have the ability to effectively solve problems. My objective is to cultivate positive customer relationships, contribute to customer satisfaction, and foster loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sale Advisor

Concentrix
08.2023 - Current

Provided exceptional customer service by understanding client needs and offering tailored solutions.

Customer Service Representative

Teleperformance
07.2022 - 06.2023
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

Nagpayong Senior High School
Pasig, Metro Manila, Philippines
01.2019

Junior High School -

Nagpayong High School
Pasig, Metro Manila, Philippines
01.2017

Elementary School -

Nagpayong Elementary School
Pasig, Metro Manila, Philippines
01.2013

Skills

  • Building rapport
  • Customer service experience
  • Objection handling
  • Critical thinking
  • Active listening
  • Customer service

Certification

I hereby certify that the above information stated here is true and correct.

Seminartrainingattended

  • Animation NC II, Genesis Innovations and Creative Design Center Inc., Bacoor, Cavite
  • Media Information and Literacy Seminar, Nagpayong High School
  • Occupation Safety & Health Mandatory Employee's Seminar, SACI Megamall, Mandaluyong, NCR

Additionalsection

  • Animation NC II Passer
  • Experience with Microsoft Office Word & Excel
  • Basic knowledge of Adobe Dreamweaver

References

  • Marmie Love Madronio Customer Representative Quezon City,09627973327
  • Benigno D. Aquino, SHS Teacher, Nagpayong Senior High School, 09507377636
  • Joel Manicane, (D.O.T.C lantern), Palanas P. Vargas, Quezon City, 09985794045


Personal Information

  • Age: 23
  • Height: 5'4
  • Weight: 62kg
  • Father's Name: Noel Tomale
  • Mother's Name: Ines Tomale
  • Date of Birth: 06/24/2001
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Catholic

Timeline

Sale Advisor

Concentrix
08.2023 - Current

Customer Service Representative

Teleperformance
07.2022 - 06.2023

Nagpayong Senior High School

Junior High School -

Nagpayong High School

Elementary School -

Nagpayong Elementary School
LOWEL D. TOMALE