Lovelyn Pampilo
Registered Social Worker / Virtual Appraiser Assistant
General Santos City
Summary
- Knowledgeable Real Estate Appraiser well-versed in performing residential appraisals. Remarkable work ethic with exceptional communication and planning capabilities. Effective in establishment of favorable client relations and honest, thorough appraisals.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
-Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. -Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Quantity Technician - Residential Appraiser
AEDIS APPRAISALS LTD.
General Santos City
01.2022 - 07.2022
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Stayed updated on market trends for local area and similar property types.
- Researched land, property and market values to complete estimations.
- Maintained current understanding of lender requirements and documentation guidelines.
- Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
Social Welfare Officer 1
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT OFFICE
Koronadal City
04.2014 - 10.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Onboarded new temps by entering employee information into systems.
- Worked flexible hours across night, weekend and holiday shifts.
- Created plans and communicated deadlines to complete projects on time.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared variety of different written communications, reports and documents.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
Case Worker
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT OFFICE
Koronadal City
09.2013 - 12.2013
- Created treatment or service plan meeting each client's individualized needs.
- Supervised overall client services and acted as liaison between clients, caregivers and service providers.
- Supervised counseling and supportive services provided to clients
- Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Facilitated distribution of educational materials and other information on various topics.
- Assessed needs of each client and recommended appropriate services and resources.
- Managed caseload and provided behavioral analysis and therapeutic treatment planning for clients while implementing coping skills techniques.
- Managed caseload of individual clients, couples and family therapy sessions.
Administrative Assistant
DAVAO CHILDREN CANCERS FUND INCORPORATED
General Santos City
01.2012 - 08.2013
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Scheduled office meetings and client appointments for staff teams.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Maintained client's record.
Education
Master of Science - Social Work
University of Mindanao
Davao City 06.2014 - 11.2014
Bachelor of Science - Social Work
Ramon Magsaysay Memorial Colleges
General Santos City 06.2010 - 03.2011
High School Diploma -
General Santos City High School
General Santos City 06.2006 - 03.2007
Dad. West Central Elementary School
General Santos City 06.2002 - 03.2003
Skills
Residential appraisals
Timeline
Quantity Technician - Residential Appraiser
AEDIS APPRAISALS LTD.
01.2022 - 07.2022
Master of Science - Social Work
University of Mindanao
06.2014 - 11.2014
Social Welfare Officer 1
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT OFFICE
04.2014 - 10.2021
Case Worker
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT OFFICE
09.2013 - 12.2013
Administrative Assistant
DAVAO CHILDREN CANCERS FUND INCORPORATED
01.2012 - 08.2013
Bachelor of Science - Social Work
Ramon Magsaysay Memorial Colleges
06.2010 - 03.2011
High School Diploma -
General Santos City High School
06.2006 - 03.2007
Dad. West Central Elementary School
06.2002 - 03.2003
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