Lovelyn Padayhag
Iligan City,Philippines, Northern Mindanao
Summary
Customer-focused professional with experience in managing daily operations, overseeing staff, and ensuring exceptional customer service. Adept at handling financial transactions, inventory control, and problem-solving to maintain smooth workflow. Strong leadership skills with a commitment to team development and achieving business goals.
Overview
9
9
years of professional experience
Work History
Assistant Branch Manager
SPECSPLUS, INC. (EXECUTIVE OPTICAL)
Tubod, Lanao del Norte, Philippines
04.2026 - 09.2026
- Developed action plan to achieve monthly sales quota, focusing on targeted strategies to boost team performance.
- Managed daily branch operations by aligning staff schedules with customer demand to enhance service efficiency.
- Directed daily workflow coordination to maintain consistent branch performance.
- Resolved customer concerns by investigating issues and implementing solutions promptly to improve customer satisfaction.
- Oversaw sales remittances and deposits to keep records accurate and timely.
Supervisor
Robinson's Supermarket
Iligan City, Philippines
07.2017 - 04.2026
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Reviewed worker behaviours regularly to uphold safety protocols. and enforced standards for consistent safety protections.
- Provided detailed guidance to staff members to meet production goals. to achieve production output.
- Planned and communicated daily manufacturing tasks and targets.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Cultivated positive working environment, promoting teamwork and collaboration among staff.
- Ensured cleanliness and organisation in workplace to enhance operational efficiency.
- Monitored inventory levels and ordered stock to maintain supply continuity.
Education
Bachelor of Business Administration - Business Management-Marketing
Capitol University
Cagayan de Oro City01-2011
Skills
- Customer service
- Team leadership
- Operations management
- Inventory control
- Branch operations
- Cash balancing
- Sales remittances
- Staff scheduling
- Decision making
Timeline
Assistant Branch Manager
SPECSPLUS, INC. (EXECUTIVE OPTICAL)
04.2026 - 09.2026
Supervisor
Robinson's Supermarket
07.2017 - 04.2026
Bachelor of Business Administration - Business Management-Marketing
Capitol University