Lovelyn Laresma
Iloilo City, Province Of Iloilo,ILI
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
6
6
years of professional experience
Work History
Receptionist
Gerry's Grill
10.2017 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments and communicated with clients.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing requests, phone calls and walk-in clients.
Hotel Waiter and Receptionist Intern
Mandarin Hotel
01.2014 - 04.2014
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
Education
Bachelor Of Hotel And Restaurant Management - Hospitality And Tourism Management
04-2017
Skills
- Effective organization skills
- Organizational time management
- Strong verbal interaction abilities
- Detail-oriented data entry
- Client relationship management
- Efficient appointment management
- Clear communication proficiency
Timeline
Receptionist - Gerry's Grill
10.2017 - 10.2019
Hotel Waiter and Receptionist Intern - Mandarin Hotel
01.2014 - 04.2014
Hercor College - Bachelor Of Hotel And Restaurant Management, Hospitality And Tourism Management
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