LOVE JOY FERNANDEZ
Cebu City
Summary
Dedicated and compassionate Healthcare Assistant with over 5 years of experience supporting patient care in hospitals, medical centers, and administrative healthcare settings. Skilled in patient admissions, billing, medication preparation, and electronic medical records management. Strong knowledge of infection control, patient confidentiality (HIPAA), and emergency response procedures. Recognized for empathy, attention to detail, and the ability to collaborate effectively with multidisciplinary healthcare teams to ensure smooth operations and quality patient care.
Overview
7
7
years of professional experience
Work History
Payment Posting Representative
Harris GBS
05.2024 - 04.2025
- Ensures accurate and timely recording of payments received from insurance companies and patients. Reconcile accounts, resolve payment discrepancies, and update patient billing information in healthcare systems. Work is crucial for maintaining accurate financial records and optimizing revenue cycle processes in medical facilities.
Charge Clerk
Mendero Medical Center
10.2023 - 12.2023
- Manages administrative tasks, patient admissions, and discharge procedures. Coordinate with medical staff, handle billing inquiries, and maintain accurate records, requiring multitasking skills and attention to detail.
Virtual Administrative Medical Assistant
MedSpecialized, Inc.
09.2022 - 06.2023
- Supports healthcare professionals remotely by managing patient basic information, EMR records, and ensuring HIPAA compliance, se digital platforms and communication tools to efficiently coordinate medical processes.
Admission Clerk
Immaculate Conception Hospital
04.2020 - 09.2021
- Manages patient admissions, gathers necessary information, verifies insurance, and ensures accurate documentation, facilitating smooth entry into the healthcare system.
Pharmacy Assistant
Baybay City Health Pharmacy
05.2018 - 04.2020
- Supports pharmacists and pharmacy technicians in daily operations. Preparing prescriptions, managing inventory, handling customer service, processing payments, and maintaining records. Assisting customers with basic inquiries about medications or over-the-counter products. Strong organizational skills, attention to detail, and knowledge of medical terminology are essential for this role.
Education
Associate of Science - Caregiving
UHA Caregiver Academy
Ormoc City, Province Of Leyte, Philippines11-2017
Bachelor of Science - Midwifery
Franciscan College of Immaculate Conception
Skills
- HIPAA compliance
- Accuracy and speed
- Payment reconciliation
- Insurance verification
- Telephone etiquette
- Data entry
- Stocking shelves
- First Aid
- Product restocking
- Answering customer questions
- Time management efficiency
- Organizational and planning skills
- Healthcare compliance
References
- Mary Joy Fiona, L. Fernandez, P247218272@gmail.com, +639475577616
- Ma. Pauline, Undanga, Pundangan@gmail.com, +639560193955
Timeline
Payment Posting Representative
Harris GBS
05.2024 - 04.2025
Charge Clerk
Mendero Medical Center
10.2023 - 12.2023
Virtual Administrative Medical Assistant
MedSpecialized, Inc.
09.2022 - 06.2023
Admission Clerk
Immaculate Conception Hospital
04.2020 - 09.2021
Pharmacy Assistant
Baybay City Health Pharmacy
05.2018 - 04.2020
Bachelor of Science - Midwifery
Franciscan College of Immaculate Conception
Associate of Science - Caregiving
UHA Caregiver Academy