Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Disclaimer
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LOURD JADE TORRALBA

LOURD JADE TORRALBA

Tagaytay, Province Of Cavite

Summary

Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.

Overview

6
6
years of professional experience

Work History

Teller

China Bank Saving
12.2023 - Current
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Resolved customer inquiries and concerns, enhancing overall service satisfaction and retention.
  • Maintained cash drawer integrity through meticulous counting and balancing techniques.
  • Supervised daily operations of teller line, ensuring efficient customer service and adherence to policies.
  • Trained and mentored new team members on banking procedures and customer interaction techniques.

Teller

ARMORED TRANSPORT PLUS INC.
09.2020 - 12.2023
  • Processed customer transactions efficiently, ensuring accuracy and adherence to company policies.
  • Trained staff on the use of banking software, increasing proficiency across the team.

ACCOUNTING STAFF

M.A.Y FIRST BEST FOOD SERVICES, INC.
09.2019 - 05.2020
  • Reconciled accounts payable and receivable, maintaining up-to-date financial records.
  • Processed financial transactions to ensure accuracy and compliance with company policies.

Education

Bachelor of Science - Information Technology

City College of Tagaytay
Tagaytay, Province Of Cavite, Philippines
05.2019

Tagaytay City National High School
Tagaytay, Province Of Cavite, Philippines
03.2015

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Riverside Central Elementary School
03.2011

Skills

  • Administrative Support
  • Attention to detail
  • Professionalism and courtesy
  • Data Entry & Document Processing
  • Customer Service & Communication
  • Problem-Solving & Critical Thinking
  • Deposit and withdrawal management
  • Cash handling expertise

Languages

English
Bilingual or Proficient (C2)

Timeline

Teller

China Bank Saving
12.2023 - Current

Teller

ARMORED TRANSPORT PLUS INC.
09.2020 - 12.2023

ACCOUNTING STAFF

M.A.Y FIRST BEST FOOD SERVICES, INC.
09.2019 - 05.2020

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Riverside Central Elementary School

Bachelor of Science - Information Technology

City College of Tagaytay

Tagaytay City National High School

References

RHEA CONCLARA

  • M.A.Y First Best food Accounting Supervisor
  • (+63) 949-790-8521
  • rheaconclara04@gmail.com


MAIDEN LAGRIMAS

  • ETIHAD Airways (Guest Services Agent)
  • (+971)581706031
  • lagrimasmaiden247@gmail.com


JESSICA P. CABRERA

  • CHINA BANK SAVINGS (Branch Service Head)
  • (+63) 929 257 5417
  • cbssh599@chinabank.ph

Disclaimer

I hereby certify that the information above are true and correct.

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LOURD JADE TORRALBA