Louisse Jhay Anne Padura
Agent
Aurliana Patnongon, Antique
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth.
Overview
2
2
years of professional experience
Work History
Sales Agent
JDL HRG
01.2023 - 01.2024
- Provided timely feedback from customers to the product development team, contributing valuable insights into potential improvements or enhancements.
- Worked closely with cross-functional teams such as operations, finance, and logistics to ensure smooth order fulfillment processes for customers.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Healthcare Customer Service Representative
Sagility
06.2022 - 11.2022
- Expedited service times with effective triage of incoming calls, directing patients to the correct department or resource.
- Reduced patient wait times while improving satisfaction levels through efficient problem resolution skills tailored to each unique situation.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
- Boosted customer retention by promptly handling complaints and providing appropriate solutions.
- Assisted in training new hires, sharing best practices in customer service protocols specific to the healthcare industry.
Education
High School Diploma -
Advance Central College
Sanjose, Antique 04.2001 -
Skills
Paperwork Processing
Strategy Development
Product Demonstrations
Trade show representation
Sales Training
Sales Presentations
Customer Assistance
Making offers
Technical Support
Account development
Timeline
Sales Agent
JDL HRG
01.2023 - 01.2024
Healthcare Customer Service Representative
Sagility
06.2022 - 11.2022
High School Diploma -
Advance Central College
04.2001 -