LOUIE ESCOSURA
GENERAL LUNA
Summary
Professional culinary expert with strong skills in high-pressure kitchen environments. Proven ability to prepare diverse dishes while maintaining high standards of quality and presentation. Solid track record of collaborating effectively with team members and adapting to changing needs. Known for reliability, culinary creativity, and strong focus on achieving outstanding results and experiences with almost 6 (six) years in the hospitality industry.
Overview
11
11
years of professional experience
Work History
Line Cook 1
Everline Resort and spa / formerly Resort at squaw creek
10.2022 - 10.2023
- Sandy’s pub restaurant / fast dining restaurant
- Pool pub
- Garde manger
- Preparation for banquets, making sauces, sandwiches, and canapés, salads prep, cheese plate
- Set up station with mise en place for fast service
- Completes hot meal preparation by grilling, sautéing, roasting, frying, and broiling ingredients and assembling and refrigerating cold ingredients
- Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining an sanitary kitchen
- Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cashier in Drive Thru
Dairy Queen ice cream company
05.2023 - 10.2023
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Kitchen Crew
Gold Berry Suites and Hotel
08.2021 - 02.2022
- Ala carte Hot station
- Pizza Station
- Hot and Pizza Station
- Assigned a production for ala carte menu
- Helps the banquet for function and/or set up for dinner buffet when not busy
- Cleaning and sanitizing the kitchen before and after the shift
- Assigned the requisition for the store room
Waiter/ Busser
L and Y restaurant
09.2019 - 12.2020
- Provide excellent customer services and guest
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Check products for quality
- Deliver checks and collect payments
- Cooperate and communicate with all serving and kitchen staff
- Supported needs of 3- person wait staff who attended to specific needs of countless customers daily for a restaurant with social relevancy and intentionality.
Baker
Aventinos Pizza and Pasta
09.2012 - 05.2014
- Making pizza dough and sauces for pizza
- Assist head cooks and do food prep to streamline cooking and meal presentation
- Mixing ingredients for dishes; cutting and seasoning meats
- Cleaning and sanitizing the kitchen before and after the shift
- Does the requisition for the store room
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Increased customer satisfaction with friendly and efficient service.
Education
BS - Hotel and Restaurant Management
University of Cebu Lapu-Lapu And Mandaue
Looc, Mandaue City, Cebu 07.2021
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Food preparation
- Food safety knowledge
- Food safety
- Cleanliness standards
- Kitchen sanitization
- Knife skills
- Kitchen sanitation
- Following cooking methods
- Deep fryer operation
Certificatesandrelatedtrainings
- New normal guidelines of housekeeping operation (Webinar OJT 2021)
- Housekeeping ncll
- Cookery ncll
- Front office ncll
- Seminar of Health and wellbeing: In Mindst Of Covid- 19
References
- Linea Ordinado, kitchen cook, +1 (530) 448-7748
- Shaira Millan, kitchen cook, +1 (530) 412-2297
- Mike Jerald Eclera, cashier, +1 (530) 562-5570
Personal Information
- Citizenship: Philippines
- Date of Birth: 11/05/94
Timeline
Cashier in Drive Thru
Dairy Queen ice cream company
05.2023 - 10.2023
Line Cook 1
Everline Resort and spa / formerly Resort at squaw creek
10.2022 - 10.2023
Kitchen Crew
Gold Berry Suites and Hotel
08.2021 - 02.2022
Waiter/ Busser
L and Y restaurant
09.2019 - 12.2020
Baker
Aventinos Pizza and Pasta
09.2012 - 05.2014
BS - Hotel and Restaurant Management
University of Cebu Lapu-Lapu And Mandaue
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