LOUIE ABAD
Asst. Retail Manager
Villasis, Province Of Pangasinan,PAN
Summary
Dynamic retail professional with a proven track record at Red Ribbon Bakeshop Inc., excelling in inventory management and staff performance oversight. Enhanced customer loyalty through innovative service initiatives and optimized sales strategies, contributing to a significant increase in foot traffic. Adept at training teams and ensuring compliance with operational standards.
Retail management professional with extensive experience in driving store performance and customer engagement. Known for fostering collaborative team environments and consistently achieving sales targets. Reliable and adaptable, with strong leadership and organizational abilities that align with dynamic retail demands.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Asst. Retail Manager
Red Ribbon Bakeshop Inc.
03.2024 - Current
- Assisted in managing daily operations by overseeing staff performance, ensuring compliance with company standards and policies.
- Coordinated inventory management processes, reducing stock discrepancies and enhancing product availability for customers.
- Developed team schedules and training programs, ensuring optimal staffing levels and improving service efficiency.
- Implemented customer service initiatives that enhanced the overall shopping experience and increased brand loyalty.
- Trained new employees on operational procedures and customer service standards, fostering a productive team environment.
- Supported senior management in implementing and upholding store policies and procedures.
- Contributed to the development of store policies and procedures, ensuring consistency in operations and a high level of customer service across the board.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
Asst. Retail Manager
Red Ribbon Bakeshop Inc.
07.2022 - 03.2024
- Monitored sales performance and provided insights to optimize merchandising strategies and product placement.
- Collaborated with cross-functional teams to execute promotional campaigns, driving foot traffic and increasing sales.
- Managed cash handling procedures, ensuring accuracy in transaction processing and adherence to security protocols.
- Developed strong relationships with vendors, resulting in better pricing and exclusive product offerings.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
Shift Management Trainee
Shakey's Pizza
01.2020 - 05.2020
- Trained staff on operational procedures and customer service standards, enhancing overall service quality and efficiency.
- Managed inventory levels and conducted audits, ensuring accurate stock availability and minimizing waste.
- Coordinated scheduling and shift assignments, optimizing workforce utilization and maintaining service coverage.
- Monitored food safety and hygiene practices, resulting in compliance with health regulations and improved customer trust.
Store Crew Member
Staff Search Asia Service Cooperative
03.2017 - 01.2020
- Maintained store cleanliness and organization, ensuring a welcoming environment for all customers.
- Assisted in stocking shelves and managing inventory, contributing to efficient store operations.
- Processed customer transactions accurately and efficiently, enhancing the overall shopping experience.
- Collaborated with team members to execute promotional displays, driving increased customer engagement.
- Followed safety protocols consistently, ensuring a secure shopping environment for customers and staff.
- Trained new crew members on store policies and operational procedures, fostering a knowledgeable team.
- Provided exceptional customer service by actively listening to customer needs and offering relevant solutions based on their preferences.
Education
Bachelor of Science - Food Technology
Pangasinan State University
Asingan, Province Of Pangasinan, Philippines 04.2001 -
Skills
Inventory management
Staff performance oversight
Customer service initiatives
Team scheduling
Sales performance analysis
Cash handling procedures
Food safety compliance
Accomplishments
- Achieved HIGH RATING on FSC AUDIT for 2 consecutive years
Certification
Licensed Professional Teacher
Timeline
Asst. Retail Manager
Red Ribbon Bakeshop Inc.
03.2024 - Current
Asst. Retail Manager
Red Ribbon Bakeshop Inc.
07.2022 - 03.2024
Shift Management Trainee
Shakey's Pizza
01.2020 - 05.2020
Store Crew Member
Staff Search Asia Service Cooperative
03.2017 - 01.2020
Bachelor of Science - Food Technology
Pangasinan State University
04.2001 -