LOUI ACE SABOLBORO
Liloy
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at XYZ Company. Proven ability to enhance customer satisfaction through effective communication and teamwork. Dependable and adaptable, I excel in multitasking and organization, ensuring efficient operations and positive outcomes in high-pressure environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
ENVIRONMENTAL MONITORING OFFICER
ENVIRONMENTAL MANAGEMENT BUREAU
Ipil, Province Of Zamboanga Sibugay, Philippines
01.2019 - 09.2023
- Conducted environmental compliance assessments to ensure adherence to regulations.
- Developed and maintained monitoring reports for air and water quality metrics.
- Collaborated with stakeholders to address environmental concerns effectively.
- Analyzed data trends to recommend improvements in pollution control measures.
- Facilitated training sessions on environmental policies for internal staff and partners.
- Implemented corrective actions based on monitoring findings to enhance compliance efforts.
- Coordinated field inspections, ensuring accurate documentation of environmental conditions.
- Evaluated compliance programs, identifying areas for strategic enhancements and best practices.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Branch Manager
MLHUILLIER PHILIPPINES JEWELRIES AND PAWNSHOPS
Liloy, Province Of Zamboanga Del Norte, Philippines
08.2010 - 02.2018
- Oversaw daily branch operations, ensuring compliance with company policies and procedures.
- Developed and implemented strategies to enhance customer service and satisfaction levels.
- Managed staff training programs, fostering professional development and teamwork among employees.
- Analyzed financial reports, identifying trends to inform budgetary decisions and operational improvements.
- Implemented inventory control measures, reducing discrepancies and optimizing stock management processes.
- Led sales initiatives, driving growth through targeted marketing campaigns and community engagement efforts.
- Established relationships with local businesses, enhancing brand presence and customer loyalty within the community.
- Conducted performance evaluations, providing constructive feedback to improve team productivity and morale.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Consulted customers to boost product sales and services.
- Examined customer loan applications for loan approvals and denials.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
Information Technology
PHILIPPINE ADVENT COLLEGE
Sindangan, Province Of Zamboanga Del Norte, Philippines03-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
ENVIRONMENTAL MONITORING OFFICER
ENVIRONMENTAL MANAGEMENT BUREAU
01.2019 - 09.2023
Branch Manager
MLHUILLIER PHILIPPINES JEWELRIES AND PAWNSHOPS
08.2010 - 02.2018
Information Technology
PHILIPPINE ADVENT COLLEGE
MUSIC, SPORTS
I KNOW HOW TO PLAY MUSICAL INSTRUMENTS LIKE GUITAR, PIANO AND DRUMS.
I ALSO PLAY BASKETBALL, BANDMINTON AND PICKE BALL