Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lou Alberto Batallones

Lou Alberto Batallones

San Isidro

Summary

Skilled data management professional prepared for this role. Expertise in data governance, data quality, and metadata management with strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Proficient in data analysis, database management, and data integrity, bringing strong analytical skills and keen eye for detail.

Overview

17
17
years of professional experience

Work History

Data Steward Analyst

Scalable OS - Armanino LLP
05.2023 - Current
  • Data Quality:
  • Monitor, rectify inaccuracies, inconsistencies, and duplications in organization's data
  • Establish and uphold data quality standards, best practices, and procedures
  • Data Cleansing & Enrichment:
  • Clean and enhance data accuracy using tools and methodologies
  • Integrate external data for improved insights
  • Data Documentation:
  • Create data dictionaries, flow diagrams, and lineage records
  • Document sources, transformations, and business rules
  • Data Collaboration:
  • Collaborate with IT for quality data integration, migration, and transformation
  • Address data needs and challenges with business units
  • Continuous Improvement:
  • Identify process improvements and automation opportunities
  • Stay updated with data management trends and best practices

Senior Analyst

Cushman and Wakefield
11.2022 - 05.2023
  • Market Research and Analysis:
  • Research local, regional, and national real estate markets, identifying trends and opportunities
  • Analyze property performance, occupancy, rental rates, and market conditions for strategic insights
  • Financial Modeling:
  • Develop complex financial models for investment assessment
  • Collaborate with valuation teams, evaluate risk-return profiles of projects
  • Client Communication:
  • Create detailed reports, presentations for informed real estate decisions
  • Provide expert insights in client meetings, global broker presentations
  • Global PPT Slide Management:
  • Create and update PPT slides for brokers worldwide

Data Consultant (Excel Worker)

Stacktrek Inc.
10.2021 - 11.2022
  • Receive and identify different types of data sets in excels
  • Run existing macros and extract excel files using the existing macros for further processing
  • Manipulate received data in excel and save it back to excel in the client’s company’s Microsoft Team App
  • Create custom fields inside the company’s excel files using and using a formula based on data received to ensure data can be properly stored and saved in excel
  • Identify any received data that cannot be imported
  • Send weekly MDS SO and SIT reports
  • Validate the output and reconciliation files
  • Support on developing a dashboard in Tableau and PowerBi

Data Visualization Analyst

TaskUs
04.2022 - 06.2022
  • Design performance-efficient, impactful reports and visualizations for business and technical audiences
  • Making large and/or complex data more accessible, understandable, and usable
  • Transforming, improving, and integrating data, depending on the business requirements
  • Responsible for data federation
  • Create and maintain a reports instruction manual
  • Delivering the data in a useful and appealing way to users

People Operations Senior Associate

Atlassian Philippines
10.2019 - 10.2021
  • Managed to deliver reporting solutions for a high quality accurate business reports
  • Converts/ transforms base or raw data in a more visualized presentation through dashboards in Workday HCM, Quadric and Tableau
  • Managed simple to complex Employee Engagement Survey projects of all size of participants
  • Build Custom Reports from scratch in Workday HCM with the required calculation (create calculated fields) of metrics and sets up scheduled reports for an ongoing reports
  • Communicate with the stakeholder's in a timely manner to understand client or business needs
  • Monitoring PTECH Service Desk and maintaining to keep the queue updated
  • Communicate and resolved stakeholders immediate concerns through Slack
  • Assists stakeholders on investigating issues with Tableau Dashboard and Workday Custom Reports

Portfolio Lead (Reporting Lead)

Transcom Worldwide Philippines
01.2015 - 10.2018
  • Responsible for producing AD-HOC reports, trending data and respond to client inquiries
  • Interface with project stakeholders or customers/clients at a basic level to define metrics, gain data access and identify requirements
  • Develop new analytic reports
  • Communicate with Ops Managers/Stakeholders to understand client report needs
  • Use advance excel and programming skills to develop a variety of report solutions and improve overall reporting process

Reporting Analyst

Transcom Worldwide Philippines
07.2013 - 12.2014
  • Supports the contact centre in reaching and exceeding performance targets and Client agreements by proactively measuring, tracking, analyzing and reporting with actual and historical data
  • Responsible for the creation, maintenance and accuracy of all external, internal and ad hoc reports
  • Responsible on creating Scorecards for all Transcom Employees such as Agents, TLs and OMs
  • Creates/Develop Reporting Template (Comprehensive Report) using VBA programming on Excel
  • Assists in the preparation of reports and compensation Model from CIMWEB to be used for scorecards and other materials

Regional Reporting Analyst

ACS, a xerox company
08.2010 - 07.2013
  • Manage analytical and reporting projects of the Regional Team to ensure that reporting goals and deadlines are met
  • Design and develop databases, spreadsheets, and reports as requested by the Site point of contact (POC) with the approval of Regional Quality Director (RDQ)
  • Collate, extract, consolidate and report data from any electronic data sources
  • Develop and analyze data for studies on quality performance, sales and marketing, management of call recording system management in line with the success factors, program effectiveness, program planning and review
  • Defines problems, independently conducts research as necessary, formulate solutions, make recommendations
  • Assists in the preparation of reports, correspondence, visual presentations, and other materials
  • Compiles daily back up, detailed briefing materials, pertinent facts and other background information to support the Regional Team
  • Updates the Employee database in Verint - User Manager Application and coordinates with POC any issues affecting the Agents calls
  • Independently exercises judgment in bringing information and issues relating to Regional Team to the attention of the Regional Quality Director
  • Creates/Develop Reporting Template (Comprehensive Report) using VBA programming on Excel

Reporting Analyst

Datahold Phils. Inc.
10.2007 - 10.2010
  • Develop and run queries using database analysis software to perform data audit after each database update
  • Maintain and update routine client reports and/or extract data from databases, as required
  • Review/analyze reporting requirements of clients and develop new reports
  • Perform other duties as assigned by management

Data Analyst

Datahold Philippines
10.2007 - 02.2009
  • Data processing using SQL or Access (removing duplicate records, deleting exclusions, splitting the records and producing outputs)
  • Broadcasting email campaigns (importing of data and setting up/scheduling email campaign)
  • Extracting data through SQL queries
  • Handles incoming and outgoing emails (confirming receipt of incoming emails, sending and answering queries, estimating and committing turn-around jobs, sending out advise, notice, and/or information to clients, and dispatching outputs
  • Provide quality assurance on the output data
  • Conduct data analysis and data mining based on the clients’ specifications on the given data sets
  • Creating daily/weekly reports
  • Converts PDF and MSWORD files into HTML and XML formats

Education

Bachelor of Computer Science - Computer Science

Metro Data Computer College
03.2002

Skills

  • Workday HCM
  • Tableau
  • Qualtrics
  • SQL
  • Microsoft Excel
  • Microsoft Excel with VBA programming
  • CMS Supervisor
  • Salesforce
  • Microsoft office
  • HTML and XML
  • CRM Onboarding

Timeline

Data Steward Analyst

Scalable OS - Armanino LLP
05.2023 - Current

Senior Analyst

Cushman and Wakefield
11.2022 - 05.2023

Data Visualization Analyst

TaskUs
04.2022 - 06.2022

Data Consultant (Excel Worker)

Stacktrek Inc.
10.2021 - 11.2022

People Operations Senior Associate

Atlassian Philippines
10.2019 - 10.2021

Portfolio Lead (Reporting Lead)

Transcom Worldwide Philippines
01.2015 - 10.2018

Reporting Analyst

Transcom Worldwide Philippines
07.2013 - 12.2014

Regional Reporting Analyst

ACS, a xerox company
08.2010 - 07.2013

Reporting Analyst

Datahold Phils. Inc.
10.2007 - 10.2010

Data Analyst

Datahold Philippines
10.2007 - 02.2009

Bachelor of Computer Science - Computer Science

Metro Data Computer College
Lou Alberto Batallones