Lotis Salamanes
Mandaue City, Province Of Cebu
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
9
9
years of professional experience
Work History
Retail and Operation Suopervisor
Avantvend Retailers Inc.
07.2024 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Concession Sales Assistant
Iconic Advantage International Inc.
09.2015 - 03.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Public Administration
Mindanao State University-Marawi City
Marawi City, Province Of Lanao Del Sur, Philippines11.2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Retail and Operation Suopervisor
Avantvend Retailers Inc.
07.2024 - 01.2025
Concession Sales Assistant
Iconic Advantage International Inc.
09.2015 - 03.2020
Bachelor of Science - Public Administration
Mindanao State University-Marawi City
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