Lorraine Lopez
Manager
Makati
Summary
Expertise in building strategic partnerships and delivering innovative payment solutions that enhance customer experience and operational efficiency. Proficient in payment acquiring strategy, relationship management, and cross-functional collaboration to achieve impactful results. Committed to leveraging digital innovation to unlock new market opportunities and strengthen competitive positioning within the industry.
Overview
11
11
years of professional experience
Work History
Account Executive Manager
Visa Singapore Pte Ltd
07.2025 - Current
- Lead strategic partnerships with financial and non-financial institutions and enterprise merchants to drive growth and innovation across the payment ecosystem.
- Expand market presence by working with key enterprise merchants and explore the possibility of launching new issuance solutions that capture untapped opportunities.
- Build and maintain strong relationships with decision-makers, positioning Visa as the preferred partner for innovation and long-term growth.
- Collaborate cross-functionality with product, marketing, and analytics teams to accelerate product penetration, optimize go-to-market strategies and deliver measurable client success.
- Identify and prioritizes new business opportunities, develop winning proposals and convert them into revenue-generating initiatives.
- Translate regional objectives into actionable strategies for the team, ensuring flawless execution and delivering measurable impact across markets.
Senior Lead Business Development
Maya Philippines Inc.
01.2023 - 06.2025
- Project Manager driving end-to-end delivery of strategic payment acquiring solutions, including market analysis, financial planning, and development oversight for Dynamic Currency Conversion (DCC). This initiative was positioned to unlock a high-margin revenue stream while accelerating market share growth in the hospitality sector.
- Championing strategic partnerships with global and local networks Visa, Mastercard, American Express, JCB, UnionPay, Discover and leading alternative payment platforms such as GCash, Grabpay, Palawanpay, ShopeePay, Beep pay to strengthen Maya's payment ecosystem and deliver innovative, customer-centric solutions.
- Leading high-impact negotiations with key external partners, including Buy Now Pay Later providers, Payment Facilitators and Third Party aAministrators, to capture emerging opportunities and deliver tailored solutions that address evolving market needs.
- Driving market intelligence efforts by analyzing trends and competitive landscapes to identify growth opportunities and foster innovation in payment acquiring.
- Ensuring strict compliance with industry regulations and payment security standards through continuous monitoring and proactive risk management.
- Managing and empowering a team of two specialists to achieve operational excellence and deliver on both strategic projects and daily business objectives.
Business Development Lead - Enterprise Acquiring
Maya Philippines Inc.
04.2020 - 01.2023
- Implemented innovative payment solutions to elevate the customer experience and increase transaction acceptance rates, enabling Maya to support a broader range of payment providers - including Gcash, Shopeepay, Beep pay and American Express - across both physical terminals and online checkout channels.
- Served as Business Lead for the integration initiative, managing the full lifecycle: developing the business case, preparing financial projections, negotiating commercial terms, reviewing contracts, ensuring compliance, and overseeing project execution to achieve the strategic objective of broadening Maya's payment acceptance channels and strengthening its competitive position.
- Built and nurtured strategic partnership with key payment networks, technology providers, and financial institutions to accelerate business growth, ensure seamless solution integration, and enhance service delivery.
- Collaborated with cross-functional teams - marketing, sales, and product development - to identify and execute on strategic opportunities, driving revenue growth and strengthening Maya's competitive position.
Corporate Portfolio Manager
DOT Property Philippines Inc.
01.2020 - 03.2020
- Build and nurtured strategic relationships with partners and clients by conducting in-depth needs assessments and delivering tailored solutions aligned with their business objectives.
- Developed and executed comprehensive growth strategies, identifying new market opportunities, to maximize portfolio value and drive sustainable business expansion.
- Spearheaded the launch of new company portfolio by diversifying beyond traditional real estate accounts to secure high-profile corporate clients, including KMC Solutions, Regus, Daiichi Properties, and ISOC Holdings.
Tenant Brokerage Analyst
CBRE
06.2019 - 11.2019
- Delivered 40% of the group's revenue target by successfully securing prime office spaces for clients as their trusted broker.
- Played a pivotal role as part of the pioneering team that launched CBRE's Brokerage business, starting with a lean team of five and contributing to its successful market entry.
- Led the development of the team's market intelligence database, enabling data-driven insights and streamlined option evaluations for clients.
- Forged and maintained strong relationships with local real estate stakeholders - including landlords, industry associations, and brokerage firms - to enhance lead generation amnd strengthen CBRE's market presence.
Talent Acquisition Specialist
CBRE
10.2017 - 06.2019
- Serves as a program manager overseeing the successful execution of the hiring strategy, ensuring alignment with business objectives and operational excellence.
- Drove the talent bench-marking initiatives to maintain market competitiveness and informed strategic workforce planning.
- Led talent strategy presentations for new Global Workplace Solutions (GWS) clients, positioning organizing as trusted partner in talent acquisition.
- Supported recruitment activities across the Philippines to deliver on talent execution plans and business objectives.
- Built and maintained a robust talent pool to accelerate sourcing and improve time-to-fill metrics.
- Strengthened stakeholder relationships through proactive engagement:
- Internal: Established regular cadence with line and hiring managers to ensure alignment of talent requirements with commercial parameters.
- External: Developed a strategic network of recruitment agencies to address diverse skill profiles and evolving talent needs.
- Consistently achieved an average balanced score of 90%, reflecting strong performance in quality, efficiency, and stakeholder satisfaction.
HR Generalist
CBRE (Formerly Johnson Controls)
10.2014 - 10.2017
- Managed recruitment and employee engagement initiatives to support organizational growth and culture.
- Recruitment: Delivered end-to-end hiring processes, including sourcing, resume screening, phone interviews, job interviews, and offer management, ensuring timely and quality talent acquisition.
- Employee Engagement & Relations: Facilitated new hire orientations and executed employee engagement programs, activity planning, and budget management to enhance employee experience.
- HR Analytics: Supported HR Shared Services team in preparing and monitoring headcount and attrition reports for APAC operations, enabling data-driven decision-making.
- Process Improvement: Served as HR representative in a Lean Six-Sigma exercise to map and optimize key HR processes, driving operational efficiency and compliance.
Education
Bachelor of Science - BSBA- Human Resources Management
De La Salle College of Saint Benilde
Manila, Metro Manila, Philippines01-2014
Bachelor of Arts - Dance Major
University of The Philippines Diliman
Quezon City, Metro Manila, Philippines01-2009
Skills
Strategic Partnerships
Relationship Management
Cost Optimization
Vendor Negotiation
Problem-solving
Cross-Functional Collaboration
Business Development
Timeline
Account Executive Manager
Visa Singapore Pte Ltd
07.2025 - Current
Senior Lead Business Development
Maya Philippines Inc.
01.2023 - 06.2025
Business Development Lead - Enterprise Acquiring
Maya Philippines Inc.
04.2020 - 01.2023
Corporate Portfolio Manager
DOT Property Philippines Inc.
01.2020 - 03.2020
Tenant Brokerage Analyst
CBRE
06.2019 - 11.2019
Talent Acquisition Specialist
CBRE
10.2017 - 06.2019
HR Generalist
CBRE (Formerly Johnson Controls)
10.2014 - 10.2017
Bachelor of Science - BSBA- Human Resources Management
De La Salle College of Saint Benilde
Bachelor of Arts - Dance Major
University of The Philippines Diliman