LORNA COYCO

Sell projects for different developers in Metro Manila

Handling leasing for property owners

Handling Airbnb

Selling privately owned properties

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Established clear communication channels between clients and internal teams, ensuring seamless project execution.

• Enhanced client relationships by proactively addressing concerns and resolving issues promptly.
• Drove efficiency gains within the firm''s processes through continuous improvement initiatives while achieving cost reduction targets.
• Generated new business opportunities through networking, referrals, and targeted marketing initiatives.
• Closed high-value deals through effective negotiation tactics and in-depth knowledge of market trends.
• Increased client satisfaction by providing personalized investment strategies and comprehensive financial advice.
• Built trust among prospective clients through transparent communication practices about fees structure and services provided.
• Developed strong industry connections by actively participating in conferences, seminars, and other networking events.
• Implemented innovative sales techniques that consistently exceeded performance metrics and revenue targets.