Summary
Overview
Work History
Education
Skills
References
Timeline
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LORINA JACLA

LORINA JACLA

Customer Service
San Fabian

Summary

Hardworking and reliable individual with a strong background in managing responsibilities as a mother of three, now seeking a position in customer service. Known for strong interpersonal abilities, patience, and a calm, empathetic approach in handling customer concerns. Highly adaptable, detail-oriented, and committed to providing exceptional service in fast-paced environments. Eager to contribute positively to a dynamic team while continuing to grow professionally.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Trec Pacific
10.2007 - 07.2010
  • Handled inbound and outbound calls to assist customers with a wide range of inquiries and concerns, ensuring prompt and effective resolution.
  • Upsold products and services based on customer needs, contributing to increased customer satisfaction and revenue.
  • Consistently met or exceeded daily and monthly performance targets.
  • Recognized for perfect attendance, demonstrating reliability, dedication, and a strong commitment to team goals.

Education

Bachelor of Science in Education - Information Technology

Don Mariano Marcos Memorial State University
01.2005

Skills

Customer Service

References

Available Upon Request

Timeline

Customer Service Representative

Trec Pacific
10.2007 - 07.2010

Bachelor of Science in Education - Information Technology

Don Mariano Marcos Memorial State University

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