Summary
Overview
Work History
Education
Skills
Timeline
LORIE ANN SANTOS

LORIE ANN SANTOS

Caloocan City

Summary

Driven Legal Assistant with 5 years of experience in law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in law. Improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

18
18
years of professional experience

Work History

Paralegal Assistant

Arnesen Webb
12.2020 - 10.2023

Tasks:

-Saving and organizing client documents in firm Dropbox

-Entering client data in the firm's case management system (Clio)

-Drafting documents (including lawsuits, letters, motions, etc.) using templates

-Sending emails to opposing counsel and clients regarding each case

-Organizing attorney’s email inbox

-Keep track of case deadlines

-Filing legal documents through the Court's E-filing Portal

-Saving and organizing e-filed legal documents

-Reading legal documents / court orders and adding deadlines to calendar

Onboarding Specialist

Wonolo
03.2019 - 09.2021

- Helping (workers) complete our onboarding process and successfully

prepare to be able to accept and work jobs through the platform.

- Maintain a high level of professionalism while resolving customer issues

such as help completing their account, educating them on how our platform

works, assisting them with accepting their first job, and other onboarding

questions via email, text, and phone.

- Help workers complete onboarding while educating and assisting them

along the way with the primary goal being that they complete their first

job.


Virtual Executive Assistant

ITD
10.2017 - 05.2018

Sales Executive

Recruitment and Payroll

Trainer

Handled 12 agents


Generalist, Customer Service Representative

Northgate Arinso Energy Future Holdings
09.2013 - 01.2014


  • HR Generalist Payroll and Benefits



Practitioner - Payroll

VOIP, IBM Business Services CVS Caremart
11.2012 - 09.2013

DIRETV Sales Support

VXI Global Solutions
08.2008 - 01.2011

Team Lead

One Global Contact Center, Westwood International, PacificHub, Lead
07.2005 - 01.2007
  • Generation Campaign thflr Robinsons Equitable Tower
  • Sales, Business Listing

Education

Bachelor of Science - Business Administration, Marketing

TERTIARY COLEGIO DE SAN JUAN DE LETRAN
2005

SECONDARY SIENA COLLEGE
2001

PRIMARY SIENA COLLEGE
1997

Skills

  • Clerical Assistance
  • Reception Management
  • File Organization
  • Document Scanning
  • Legal Research
  • Client Communication
  • Multitasking
  • Court Filing
  • Administrative Support
  • Critical Thinking
  • Calendar Management

Timeline

Paralegal Assistant - Arnesen Webb
12.2020 - 10.2023
Onboarding Specialist - Wonolo
03.2019 - 09.2021
Virtual Executive Assistant - ITD
10.2017 - 05.2018
Generalist, Customer Service Representative - Northgate Arinso Energy Future Holdings
09.2013 - 01.2014
Practitioner - Payroll - VOIP, IBM Business Services CVS Caremart
11.2012 - 09.2013
DIRETV Sales Support - VXI Global Solutions
08.2008 - 01.2011
Team Lead - One Global Contact Center, Westwood International, PacificHub, Lead
07.2005 - 01.2007
TERTIARY COLEGIO DE SAN JUAN DE LETRAN - Bachelor of Science, Business Administration, Marketing
SECONDARY SIENA COLLEGE - ,
PRIMARY SIENA COLLEGE - ,

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LORIE ANN SANTOS