Lorenzo Ma. Theresa Elena
Dinalupihan, Province Of Bataan
Summary
Strong Communication skills with strong business related knowledge. Highly self motivated and ambitious in achieving goals. Possess the skill to work both in team and also perform independently. Capable of thriving in the competitive markets. Strong experience with Short and Long term rentals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Reservation Specialist
HomeSlice Stays
11.2020 - 11.2025
- Answering guests' inquiries to various OTAs like AIRBNB, BOOKING.COM, VRBO/HOMEAWAY, and a lot more.
- Sending Check-in and Checkout instructions
- Payment processing
- Responding to reviews
- Calendar optimization
- Housekeeping coordination and Scheduling maintenance
- Providing information and recommendations
- Providing immediate solutions to emergencies
- Providing assistance to all the guests
- Providing assistance/support to the team
Education
Bachelor Degree - Architecture
Caralos Hilado Memorial State University
Negros OccidentalSkills
- Short and Long term rentals management
- Airbnb
- Bookingcom
- VRBO/ Homeaway
- Enough to extensive knowledge of software like Slack, CiiRus, Dack, and Google Voice
- Complex Problem-solving
- Call control
- Schedule maintenance
- Sales
Certification
- Entrepreneurial Operating System (EOS)
- Marriott Bonvoy reservation handling
Timeline
Reservation Specialist
HomeSlice Stays
11.2020 - 11.2025
Bachelor Degree - Architecture
Caralos Hilado Memorial State University