Lorena Alipio
Customer Support Assistant
Olongapo City
Summary
Dynamic customer support professional with a proven track record at Home Development Mutual Fund, enhancing customer satisfaction through effective problem-solving and attention to detail. Skilled in processing complex transactions and ensuring accuracy, I excel in multitasking and maintaining a positive attitude in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Customer Support Assistant
Home Development Mutual Fund
09.2019 - Current
Ensures accuracy of member records for prequalified claims applications and loans applications
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues effectively.
Customer Service Assistant
Meridien Business Leader Inc.
06.2019 - 08.2019
Processed bill payments efficiently.
Handled payment systems for credit cards and utilities.
Production Operator
Nidec Subic Phils.
09.2013 - 03.2015
- Inspected final products for defects and flaws using proper QA procedures.
- Used equipment properly to avoid workplace hazards or injuries.
- Set up and adjusted machines for day-to-day operations.
- Handled raw materials efficiently, minimizing waste during the production process.
Education
Master Of Business - Business Administration
Mondarian Aura College
Subic Bay Freeport ZoneBachelor Of Science - Information Technology
Subic Bay College Inc.
Olongapo City Zambales04.2019
Skills
Attention to Detail
Accomplishments
PD 907 Civil Service Eligibility
Timeline
Customer Support Assistant
Home Development Mutual Fund
09.2019 - Current
Customer Service Assistant
Meridien Business Leader Inc.
06.2019 - 08.2019
Production Operator
Nidec Subic Phils.
09.2013 - 03.2015
Master Of Business - Business Administration
Mondarian Aura College
Bachelor Of Science - Information Technology
Subic Bay College Inc.
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