Loren Satumbaga
Entrepreneur
Imus, Province Of Cavite
Summary
Dynamic leader with a proven track record at Bigkis-Younglife Foundation, Inc., adept in ethical leadership and program management. Excelled in fostering partnerships, spearheading growth initiatives, and enhancing volunteer capabilities. Demonstrates exceptional problem-solving and teamwork skills, ensuring impactful community engagement and effective resource allocation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Direct Ministry Director
Bigkis-Younglife Foundation, Inc.
03.2013 - 06.2024
- Promoted transparent communication among church leadership, fostering trust and collaboration among all stakeholders.
- Developed and executed comprehensive budgets, ensuring responsible financial management for the ministry.
- Mentored emerging ministry leaders, providing guidance on spiritual development and pastoral responsibilities.
- Evaluated current programs'' effectiveness in meeting congregational needs, making informed decisions about future directions based on data analysis.
- Strengthened relationships with local organizations, fostering partnerships for collaborative projects and initiatives.
- Increased ministry growth through effective leadership and strategic planning.
- Implemented training sessions for volunteers, enhancing their skills to better serve the needs of the church community.
- Spearheaded fundraising campaigns, securing resources necessary for facility improvements and program expansion.
- Identified and recruited potential volunteer workers.
Restaurant Waiter
Skyline (GMA Network Center)
03.2008 - 05.2008
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Customer Service Representative
Advanced Contact Solutions
02.2007 - 04.2007
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Undergrad - Bachelor of Science in Business Administration
City University of Pasay
Paranaque City 04.2001 -
Skills
Ethical Leadership
Timeline
Direct Ministry Director
Bigkis-Younglife Foundation, Inc.
03.2013 - 06.2024
Restaurant Waiter
Skyline (GMA Network Center)
03.2008 - 05.2008
Customer Service Representative
Advanced Contact Solutions
02.2007 - 04.2007
Undergrad - Bachelor of Science in Business Administration
City University of Pasay
04.2001 -
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