Loraine Madio
BANGAR
Summary
Detail-oriented and customer-focused professional with a background in electrical engineering and technical support. Seeking a challenging role as a Customer Service Representative or Technical Support where I can utilize my strong communication skills, technical expertise, and dedication to providing exceptional service to customers.
Overview
4
4
years of professional experience
Work History
Site Electrical Engineer
Power China B7 Philippines Corporation
11.2022 - 12.2023
- Coordinated with project teams to ensure adherence to safety protocols and project timelines.
- Managed manpower productivity and scheduled work to meet project deadlines.
- Prepared technical documents and ensured compliance with specifications.
Technical Assistant Engineer
Serendra Inc.- Utilities Management Group
01.2021 - 01.2022
- Managed maintenance of electrical systems, ensuring uninterrupted operation and safety.
- Provided technical support to customers, addressing inquiries and resolving technical issues promptly.
- Coordinated with various departments to ensure customer satisfaction.
EFL Teacher (English as Foreign Language)
51Talk
04.2020 - 12.2021
- Taught English to students ranging from young children to adults via an engaging online platform.
- Utilized multimedia tools and interactive activities to enhance student engagement and language proficiency.
- Provided constructive feedback to students to help them improve their language skills effectively.
Education
Bachelor of Science - Electrical Engineering
Don Mariano Marcos Memorial State University
San Fernando, La Union05.2019
Skills
- Excellent communication and interpersonal abilities
- Technical support and troubleshooting
- Customer service excellence
- Multitasking and time management
- Documentation and reporting
- Proficient in Microsoft Office Suite
- Basic AutoCAD knowledge
Character References
Kevin Reyes
Project Manager
Powerchina B7 Phils. Corp
0917-128-8841
Artemio Pullido III
Trainer of EIM II
Tesda
0968-561-9389
Timeline
Site Electrical Engineer
Power China B7 Philippines Corporation
11.2022 - 12.2023
Technical Assistant Engineer
Serendra Inc.- Utilities Management Group
01.2021 - 01.2022
EFL Teacher (English as Foreign Language)
51Talk
04.2020 - 12.2021
Bachelor of Science - Electrical Engineering
Don Mariano Marcos Memorial State University
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