LONELYN N. DOMINGUEZ
Balingasag
Summary
To maintain systematic record transactions, sorting and analyzing.
Dynamic Administrative Clerk with over 13 years of diverse experience in administrative tasks and customer relations, showcasing a strong ability to enhance operational efficiency. Proficient in managing records, performing bookkeeping, and providing exceptional support to both clients and colleagues. Adept at multitasking and prioritizing responsibilities in high-pressure environments, ensuring smooth day-to-day operations. Committed to fostering positive relationships and contributing to organizational success through effective communication and problem-solving skills. Ready to leverage expertise to support administrative functions and drive productivity in the workplace.
Overview
14
14
years of professional experience
Work History
Administrative Clerk
Baliwagan Central School
01.2017 - Current
- Managed administrative tasks to ensure smooth daily operations within school environment.
- Coordinated scheduling for faculty meetings and events, optimizing time management for staff.
- Processed student enrollment forms accurately, enhancing record-keeping efficiency.
- Implemented filing system improvements, streamlining document retrieval processes.
- Assisted in budget tracking and reporting, supporting financial accountability initiatives.
- Facilitated communication between parents and teachers, fostering collaborative relationships.
- Input data and processed system change to generate accurate reports.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
Customer Relation Officer
YEGA Development Corp
06.2017 - 07.2017
- Customer relation/Marketing in a real estate company.
- Assist customer needs and wants
- Provide customer support via phone call or email.
- Introduce condominium designs, advantages, and features.
- Assist clients’ change and complaints condominium.
- Report to all Heads for the daily activities and client concern.
- Answer phone calls, update prospect clients, agents and new product updates and market plan.
- Conduct product orientation to agents and brokers.
- Set goal for the daily activity.
Sales and Marketing Representative
Oro Ink Supply System Corp
04.2016 - 09.2016
- Company Overview: Direct distributor of computer accessories Boston Brand
- Field sales, marketing – Promoting new product computer supplies like accessories, mouse, keyboard, CPU casing, etc.
- Visiting clients, approached new prospect wholesaler company as supplier we negotiate a whole sale product
- Made bookings of clients order and sent to warehouse for the preparation of delivery.
- Make a call to all clients and convince for those not yet ordering for the month and who is lowest bookings.
- Product research and conduct product demonstration to clients on how quality and useful to their consumer.
- Daily reports of the day activities, send sales updates.
- Set monthly target and goal.
- Make research for the prospect clients and market plan.
- Respond and resolve all enquiries, provide customer support via phone calls or email.
- Direct distributor of computer accessories Boston Brand
Trade Management Coordinator
Airtalk Mobile Communications
08.2015 - 03.2016
- Company Overview: Regional Distributor of Smart Communications
- This company is the Northern and Western distributor of Smart Communications INC.
- As Trade Marketing coordinates heads, agents to set goal for the target sales of the month
- Promoting smart product to the market.
- Conduct sales bits and coordinates with the agents and product orientation.
- Work with heads, visit designated areas to conduct surveys if the market plan is effective.
- Monthly meeting with Area heads –market plan-set target for the month
- Respond and resolve all enquiries, provide customer support via phone calls or email.
- Regional Distributor of Smart Communications
Sales & Marketing –(Office-In-charge)
Country Village Hotel
02.2015 - 07.2015
- Promoting Hotel Services
- Entertain clients’ needs and wants
- Booking client rooms, events, foods.
- Visiting corporate account like government agencies for their upcoming seminar and attend biddings.
- As an OIC, trained new marketing, product orientation
- Telemarketing, calling prospect client for future events.
- Perform general admin task such as filing, phone calls, and e-mails, sorting, scanning and archiving of document, internal dispatching, document mailing/courier etc.
- Handle phone calls and calling customer for queries
- Report to the Office of the Vice President for the sales update and other marketing matters.
- Report to the Office of the President for the update of VIP Clients.
- Report to the Finance Office for the Canvass letter requested, Price quotation and product price update.
- Liaise with Kitchen department regarding with the orders or new menu update.
Encoder/Sales
Oro Graphic Incorporated
03.2012 - 12.2014
- Encoding Saf collected through CSP
- Sales / marketing / Telemarketing
- Respond and resolve all enquiries, provide customer support via phone calls or email.
- Visit prospect client such as private and government offices/employees.
- Data entry
Activation officer
Oro Graphic Incorporated
04.2011 - 05.2013
- Perform general admin task such as filing phone calls, and e-mails, sorting, scanning and archiving of document, internal dispatching.
- Data entry
- Respond and resolve all enquiries, provide customer support via phone calls or email.
- Assist walk in clients concern, such as inquiries, sales product and account settlement.
- Encoding papers, releasing units, made payment, activating units.
- Sales and marketing, selling products in market.
- Goals for the target accomplishments by doing this job need to get the target every day, our team is always #1 in the highest sales in every month by activating the units that the important. that’s a sale for the day
Education
Bachelor of Science - Commerce major in Management
St. Peter’s College
Balingasag, Misamis Oriental03.2009
Graduate - undefined
Baliwagan National High School
Baliwagan, Balingasag04.2005
Graduate - undefined
Waterfall Elementary School
Baliwagan, Balingsag03.2001
Skills
- Admin task
- Computer & Basic Programming Literate
- Sales and Marketing
- Trade Marketing
- Ability to multi-task and prioritize under pressure
- Bookkeeping
- Willing to take initiative to learn and take ownership in work
- Attention to detail
- Clerical support
- Problem-solving
- Database entry
- Team collaboration
- Documentation and recordkeeping
- Supply ordering
- Office supply management
- Basic accounting
- Word processing
- Customer service
- Multitasking
Timeline
Customer Relation Officer
YEGA Development Corp
06.2017 - 07.2017
Administrative Clerk
Baliwagan Central School
01.2017 - Current
Sales and Marketing Representative
Oro Ink Supply System Corp
04.2016 - 09.2016
Trade Management Coordinator
Airtalk Mobile Communications
08.2015 - 03.2016
Sales & Marketing –(Office-In-charge)
Country Village Hotel
02.2015 - 07.2015
Encoder/Sales
Oro Graphic Incorporated
03.2012 - 12.2014
Activation officer
Oro Graphic Incorporated
04.2011 - 05.2013
Graduate - undefined
Baliwagan National High School
Graduate - undefined
Waterfall Elementary School
Bachelor of Science - Commerce major in Management
St. Peter’s College
Contact
+639606263864, +639088673902, dominguezlonelyn@yahoo.com, dominguezlonelyn@gmail.com
Training
- 2008-09-01, 2009-02-01, On the Job Trainee, BAGECO, Balingsag, Misamis Oriental, Philippines
- 2006-02-24, The Executive: The Catalyst of Change Seminar, Jo Anne’s Place & Restaurant, Balingsag, Misamis Oriental, Philippines
- 2008-12-06, Symposium on Continuing Commitment of Public Administration For Governance to Sustainable Economic Development, Jo Anne’s Place & Restaurant, Balingasag, Misamis Oriental, Philippines
- 2012-05-15, Proactive Sales Leadership: Sales Management Training, Mallberry Suites, Cagayan De Oro City, Philippines
- 2015-06-17, Service Leadership: Managing people for Service Excellence, Country Village Hotel, Cagayan De Oro City, Philippines
- 2016-01-13, Logistics and Supply Chain Management, Airtalk Mobile Main Office, Dipolog City, Philippines
- 2017-07-07, Customer Service: Exceptional Client Care Engaging, Smart Condominium, Cagayan De Oro City, Philippines
- 2021-10-19, Gear Up IT Skills Training Series with the Topic: 'Basic Web Design using Wordpress' via Zoom Cloud meetings, University of Science and Technology of Southern Philippines – Jasaan, Jasaan, Misamis Oriental, Philippines
- 2021-12-09, Table: Accounting and Budget Leadership Excellence, Webinar-workshop on Management of Cash Advances to Non-Deped Implementing units (Non-IUs) via Zoom Cloud Meeting, Cagayan De Oro City, Misamis Oriental, Velez st.
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