Lloyd Christian Hagos
IT Supervisor
CITY OF SAN JOSE DEL MONTE,BUL
Summary
To work in an IT environment and to pursue a highly rewarding career, seeking a job in a challenging and healthy work environment where I can utilize and share my skills and knowledge efficiently for organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Supervisor
Lizardbear Tasking Inc
2 2021 - Current
- Generated reports detailing findings and recommendations.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Achieved results by working with staff to meet established targets.
- Ensure that requester will be stay updated on their request
- Maintain the accuracy of SNOW Inventory
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Contact Tracer
DILG
10.2020 - 12.2020
- Educated the public on COVID-19 prevention measures, leading to increased awareness and adherence to guidelines.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.
Education
Bachelor of Science - Computer Science
New Era University
Quezon City 04.2001 -
Skills
Time management abilities
Improvement plan knowledge
Adaptability and Flexibility
Business Development
Adaptability
Problem-solving abilities
Policy Enforcement
Process Analysis
Analytical Skills
Employee Motivation
Time Management
Education
Claudio Sandoval Elementary School, Brgy. Pob 1. Coron, Palawan, Coron School of Fisheries, Brgy. Sinamay Coron, Palawan, BS in Computer Science, 2014 - 2018, New Era University
Personal Information
- Age: 27 years old
- Place of Birth: Cabanbanan, Calabanga, Camarines Sur
- Height: 5'4"
- Weight: 50kg
- Citizenship: Filipino
- Date of Birth: 05/13/95
- Marital Status: Single
Contact Info
Blk 10, Lot.8, Citta Roma Subd. Brgy Gaya Gaya, City of San Jose Del Monte
References
Aireen Maniego, 09254839421, DILG Officer
Training
- CoRES (National Computer Research and Engineering Symposium); PUP Main Campus
- Internet of Things
- Wearable technology
- Core Concept in Business Analysis; NEU
- Information Extraction; NEU
- Software QA (Quality Assurance); NEU
- Software Testing; NEU
- GO Language
- Database Administration; NEU
- Agile Project Management; NEU
- Web Application Development Using ASP.Net MVC and Entity Framework; NEU
- Exploring the Possibility with Virtual and Augmented Reality; NEU
- SQL vs No SQL; NEU
- How to Stand-Out in a Very Competitive Job Market; NEU
- Hacking Linux: Bypassing Security
- Json; NEU
- Introduction to Microsoft Azure Cloud Computing Platform & Services
- Networking 101
- Data Visualization with Microsoft PowerBI
- Mobile Development using Xamarin
- Let’s Build that App
- Building Facebook Messenger Bot with NLP using Node.js, Heroku & DialogFLow/wit.ai
- 08/07/21 - 10/12/21, Data Analyst/Techical Support, Sutherland Global Services, Cubao QC
- 03/14/18 - 03/17/18, SAP Business One Training, New Era University, Central Ave QC
Accomplishments
- Collaborated with team of SNOW, Workday, HR Optimization in the development of JML
- Supervised team of 24 staff members.
- Able to lower down Non-compliant devices through effectively helping with Onboarding and Offboarding Process
- Able to create IT Asset Management process and publish as Knowledge-based article
Certification
SAP Business One Training
Timeline
Contact Tracer
DILG
10.2020 - 12.2020
SAP Business One Training
03-2018
Bachelor of Science - Computer Science
New Era University
04.2001 -
IT Support Supervisor
Lizardbear Tasking Inc
2 2021 - Current