Lloyd Christian Hagos
IT Supervisor
CITY OF SAN JOSE DEL MONTE,BUL
Summary
To work in an IT environment and to pursue a highly rewarding career, seeking a job in a challenging and healthy work environment where I can utilize and share my skills and knowledge efficiently for organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Supervisor
Lizardbear Tasking Inc
2 2021 - Current
- Generated reports detailing findings and recommendations.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Achieved results by working with staff to meet established targets.
- Ensure that requester will be stay updated on their request
- Maintain the accuracy of SNOW Inventory
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Contact Tracer
DILG
10.2020 - 12.2020
- Educated the public on COVID-19 prevention measures, leading to increased awareness and adherence to guidelines.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.
Education
Bachelor of Science - Computer Science
New Era University
Quezon City 04.2001 -
Skills
Time management abilities
Education
Claudio Sandoval Elementary School, Brgy. Pob 1. Coron, Palawan, Coron School of Fisheries, Brgy. Sinamay Coron, Palawan, BS in Computer Science, 2014 - 2018, New Era University
Personal Information
- Age: 27 years old
- Place of Birth: Cabanbanan, Calabanga, Camarines Sur
- Height: 5'4"
- Weight: 50kg
- Citizenship: Filipino
- Date of Birth: 05/13/95
- Marital Status: Single
Contact Info
Blk 10, Lot.8, Citta Roma Subd. Brgy Gaya Gaya, City of San Jose Del Monte
References
Aireen Maniego, 09254839421, DILG Officer
Training
- CoRES (National Computer Research and Engineering Symposium); PUP Main Campus
- Internet of Things
- Wearable technology
- Core Concept in Business Analysis; NEU
- Information Extraction; NEU
- Software QA (Quality Assurance); NEU
- Software Testing; NEU
- GO Language
- Database Administration; NEU
- Agile Project Management; NEU
- Web Application Development Using ASP.Net MVC and Entity Framework; NEU
- Exploring the Possibility with Virtual and Augmented Reality; NEU
- SQL vs No SQL; NEU
- How to Stand-Out in a Very Competitive Job Market; NEU
- Hacking Linux: Bypassing Security
- Json; NEU
- Introduction to Microsoft Azure Cloud Computing Platform & Services
- Networking 101
- Data Visualization with Microsoft PowerBI
- Mobile Development using Xamarin
- Let’s Build that App
- Building Facebook Messenger Bot with NLP using Node.js, Heroku & DialogFLow/wit.ai
- 08/07/21 - 10/12/21, Data Analyst/Techical Support, Sutherland Global Services, Cubao QC
- 03/14/18 - 03/17/18, SAP Business One Training, New Era University, Central Ave QC
Accomplishments
- Collaborated with team of SNOW, Workday, HR Optimization in the development of JML
- Supervised team of 24 staff members.
- Able to lower down Non-compliant devices through effectively helping with Onboarding and Offboarding Process
- Able to create IT Asset Management process and publish as Knowledge-based article
Certification
SAP Business One Training
Timeline
Contact Tracer
DILG
10.2020 - 12.2020
SAP Business One Training
03-2018
Bachelor of Science - Computer Science
New Era University
04.2001 -
IT Support Supervisor
Lizardbear Tasking Inc
2 2021 - Current