Summary
Overview
Work History
Education
Skills
Education
Personal Information
Contact Info
References
Training
Accomplishments
Certification
Timeline
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Lloyd Christian Hagos

Lloyd Christian Hagos

IT Supervisor
CITY OF SAN JOSE DEL MONTE,BUL

Summary

To work in an IT environment and to pursue a highly rewarding career, seeking a job in a challenging and healthy work environment where I can utilize and share my skills and knowledge efficiently for organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Support Supervisor

Lizardbear Tasking Inc
2 2021 - Current
  • Generated reports detailing findings and recommendations.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Achieved results by working with staff to meet established targets.
  • Ensure that requester will be stay updated on their request
  • Maintain the accuracy of SNOW Inventory
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Contact Tracer

DILG
10.2020 - 12.2020
  • Educated the public on COVID-19 prevention measures, leading to increased awareness and adherence to guidelines.
  • Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.

Education

Bachelor of Science - Computer Science

New Era University
Quezon City
04.2001 -

Skills

Time management abilities

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Education

Claudio Sandoval Elementary School, Brgy. Pob 1. Coron, Palawan, Coron School of Fisheries, Brgy. Sinamay Coron, Palawan, BS in Computer Science, 2014 - 2018, New Era University

Personal Information

  • Age: 27 years old
  • Place of Birth: Cabanbanan, Calabanga, Camarines Sur
  • Height: 5'4"
  • Weight: 50kg
  • Citizenship: Filipino
  • Date of Birth: 05/13/95
  • Marital Status: Single

Contact Info

Blk 10, Lot.8, Citta Roma Subd. Brgy Gaya Gaya, City of San Jose Del Monte

References

Aireen Maniego, 09254839421, DILG Officer

Training

  • CoRES (National Computer Research and Engineering Symposium); PUP Main Campus
  • Internet of Things
  • Wearable technology
  • Core Concept in Business Analysis; NEU
  • Information Extraction; NEU
  • Software QA (Quality Assurance); NEU
  • Software Testing; NEU
  • GO Language
  • Database Administration; NEU
  • Agile Project Management; NEU
  • Web Application Development Using ASP.Net MVC and Entity Framework; NEU
  • Exploring the Possibility with Virtual and Augmented Reality; NEU
  • SQL vs No SQL; NEU
  • How to Stand-Out in a Very Competitive Job Market; NEU
  • Hacking Linux: Bypassing Security
  • Json; NEU
  • Introduction to Microsoft Azure Cloud Computing Platform & Services
  • Networking 101
  • Data Visualization with Microsoft PowerBI
  • Mobile Development using Xamarin
  • Let’s Build that App
  • Building Facebook Messenger Bot with NLP using Node.js, Heroku & DialogFLow/wit.ai
  • 08/07/21 - 10/12/21, Data Analyst/Techical Support, Sutherland Global Services, Cubao QC
  • 03/14/18 - 03/17/18, SAP Business One Training, New Era University, Central Ave QC

Accomplishments

  • Collaborated with team of SNOW, Workday, HR Optimization in the development of JML
  • Supervised team of 24 staff members.
  • Able to lower down Non-compliant devices through effectively helping with Onboarding and Offboarding Process
  • Able to create IT Asset Management process and publish as Knowledge-based article

Certification

SAP Business One Training

Timeline

Contact Tracer

DILG
10.2020 - 12.2020

SAP Business One Training

03-2018

Bachelor of Science - Computer Science

New Era University
04.2001 -

IT Support Supervisor

Lizardbear Tasking Inc
2 2021 - Current
Lloyd Christian HagosIT Supervisor